Bryan Malave
Bryan Malave at Big Star Hyundai
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Bryan Malave

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.9
44 Reviews

I specialize in customer service! The best of the best. My priority is to get you well taken care of!

Dealership Experience

2 yrs, 2 mos

Industry Experience

24 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

44 Reviews

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44 Reviews of Bryan Malave

April 13, 2025

Dealership Rating
Employee Rating

Bryan was awesome and the service that was requested was provided in a timely manner. I will be using you all for my needed services. More

by yoli.elizondo3
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Service Time
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Recommend Dealer
Yes
Apr 14, 2025

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

April 08, 2025

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I recently visited the Hyundai service center and had a very pleasant experience. The staff was courteous, knowledgeable, and took the time to explain everything clearly. My vehicle was serviced in a timel More

by catrice yancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 31, 2025

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They were knowledgeable and got me in and out in a timely manner. Bryan was amazing and was able to ensure his customers needs were met. More

by EMILY.GLOCKNER94
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 03, 2025

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

March 22, 2025

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Paul very unfriendly and rude. No snacks available. Other team members friendly and helpful.. thanks More

by neldaygarza71
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 25, 2025

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

March 17, 2025

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Excellent Customer Service! Always speeding service. The best Hyundai dealership in Texas. Will always return. More

by candice.n.pratt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez , Erin

Mar 17, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
Employee Rating

Excellent service and great dealership! We always rely on the professional expertise the dealership provides. More

by pegomez71
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Big Star Hyundai responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

March 06, 2025

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Faster than expected, friendly, and great customer service. Would return again for my next appointment. More

by cristomar.arredondo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 06, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

March 04, 2025

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Employee Rating

Great service from the front desk team to the mechanic explaining every detail and work needed to be completed on the car. More

by KIFBETTY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 04, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

February 27, 2025

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Employee Rating

Bueno atento y muy rápido para hacer los mantenimientos a los carros , muy amplio el espacio More

by ruben001109
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Big Star Hyundai responded

Muchos Gracias!

February 22, 2025

Dealership Rating
Employee Rating

My experience at Big Star was the best it has ever been. My engine had been shaking for months, and Bryan took it upon himself to ensure it was taken care of. Before that, I had received a quote for the rep More

by WBENJAMIN.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Chadwell

Feb 24, 2025

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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