Bryan Malave
Bryan Malave at Big Star Hyundai

Bryan Malave

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

Contact Me
4.8
67 Reviews

I specialize in customer service! The best of the best. My priority is to get you well taken care of!

Dealership Experience

2 yrs, 11 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

67 Reviews

Write a Review

67 Reviews of Bryan Malave

January 19, 2026

Dealership Rating
Employee Rating

Bryan was very knowledgeable and answered all of my questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, More

by Adrisolis347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sandoval, Eric Chairis

Jan 19, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 11, 2026

Dealership Rating
Employee Rating

Very efficient and professional. Clear communication about what services were needed for my car. I received very efficient and professional service. Clear communication about what wa More

by deborahwc
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Jan 12, 2026

Big Star Hyundai responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 06, 2026

Dealership Rating
Employee Rating

Bryan Malave managed to be attentive as possible on a very busy day. The only hold up in getting my vehicle was that the car wash was backed up. More

by noemail_10743307
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 04, 2026

Dealership Rating
Employee Rating

Excellent customer service from start to finish. The service advisor was attentive, communicative, and truly went above and beyond. More

by jacquelinegriggs1
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Jan 05, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

November 28, 2025

Dealership Rating
Employee Rating

Bryan demonstrated exceptional professionalism, and the service he provided for me and my vehicle was outstanding. I sincerely appreciate the quality of his work. More

by salasmax88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

November 23, 2025

Dealership Rating
Employee Rating

The service was excellent with the highest level of customer service and professionalism beyond reproach More

by Anthony W Hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacinda Woods

Nov 24, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 29, 2025

Dealership Rating
Employee Rating

Every time I have had service performed at the dealership, I am confident that the dealership cares about my customer experience. They are invested in me being a happy customer, and are always eag More

by JENSKI333
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Oct 29, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

August 01, 2025

Dealership Rating
Employee Rating

Got charged for the wrong thing went to get a alignment and they did the alignment b4 they told me my tie rod was bent they should’ve told me first now I gotta spend so much More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Big Star Hyundai responded

Thank you for your business and your review. We are sorry to hear that you feel that you did not receive a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young. Service Director, kohly@bigstarhyundai.com

July 25, 2025

Dealership Rating
Employee Rating

very pleased with the work they did on my car they were courteous and very informative. More

by VICKIEJONES239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Chadwell, Paul Davila

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 21, 2025

Dealership Rating
Employee Rating

Brian has been great. I was assigned to him on both og my recent visits. He was knowledgeable and kept me jnformed every step of the way. When costs exceeded my available More

by ti.ray89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Big Star Hyundai responded

Thank you! We appreciate your kind words about Brian and are glad to hear you had a great experience with his customer service. We look forward to seeing you again!

1
...

Dealership Inventory (817 Vehicles)

new 2026 Hyundai Venue car, priced at $22,423
2026 Hyundai Venue
new
Mirage Green exterior
CVT
Front-wheel Drive
used 2025 Cadillac CT4 car, priced at $36,988
2025 Cadillac CT4
used
Black Raven exterior
Automatic
Rear-wheel Drive
new 2025 Hyundai IONIQ 6 car, priced at $36,425
2025 Hyundai IONIQ 6
new
Onyx Black exterior
Automatic
Rear-wheel Drive
used 2022 Hyundai Kona car, priced at $18,288
2022 Hyundai Kona
used
Teal Isle exterior
Automatic
Front-wheel Drive
used 2023 Buick Encore GX car, priced at $24,988
2023 Buick Encore GX
used
Cinnabar Metallic exterior
CVT
Front-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $46,244
2026 Hyundai Santa Fe
new
Serenity White exterior
Automatic
Front-wheel Drive