Bryan Malave
Bryan Malave at Big Star Hyundai

Bryan Malave

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

Contact Me
4.8
65 Reviews

I specialize in customer service! The best of the best. My priority is to get you well taken care of!

Dealership Experience

2 yrs, 11 mos

Industry Experience

25 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

65 Reviews

Write a Review

65 Reviews of Bryan Malave

January 06, 2026

Dealership Rating
Employee Rating

Bryan Malave managed to be attentive as possible on a very busy day. The only hold up in getting my vehicle was that the car wash was backed up. More

by noemail_10743307
Service Time
Service Communication
Recommend Dealer
Yes

January 04, 2026

Dealership Rating
Employee Rating

Excellent customer service from start to finish. The service advisor was attentive, communicative, and truly went above and beyond. More

by jacquelinegriggs1
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Jan 05, 2026

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

November 28, 2025

Dealership Rating
Employee Rating

Bryan demonstrated exceptional professionalism, and the service he provided for me and my vehicle was outstanding. I sincerely appreciate the quality of his work. More

by salasmax88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

November 23, 2025

Dealership Rating
Employee Rating

The service was excellent with the highest level of customer service and professionalism beyond reproach More

by Anthony W Hawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacinda Woods

Nov 24, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

October 29, 2025

Dealership Rating
Employee Rating

Every time I have had service performed at the dealership, I am confident that the dealership cares about my customer experience. They are invested in me being a happy customer, and are always eag More

by JENSKI333
Recommend Dealer
Yes

Other Employees Tagged: Bryan Malave

Oct 29, 2025

Big Star Hyundai responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

August 01, 2025

Dealership Rating
Employee Rating

Got charged for the wrong thing went to get a alignment and they did the alignment b4 they told me my tie rod was bent they should’ve told me first now I gotta spend so much More

by sills.christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 04, 2025

Big Star Hyundai responded

Thank you for your business and your review. We are sorry to hear that you feel that you did not receive a 5-Star experience with us, Please reach out to me directly with your best contact information so that I may gather more details and address any concerns. Kohl Young. Service Director, kohly@bigstarhyundai.com

July 25, 2025

Dealership Rating
Employee Rating

very pleased with the work they did on my car they were courteous and very informative. More

by VICKIEJONES239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Chadwell, Paul Davila

Jul 29, 2025

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

July 21, 2025

Dealership Rating
Employee Rating

Brian has been great. I was assigned to him on both og my recent visits. He was knowledgeable and kept me jnformed every step of the way. When costs exceeded my available More

by ti.ray89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Big Star Hyundai responded

Thank you! We appreciate your kind words about Brian and are glad to hear you had a great experience with his customer service. We look forward to seeing you again!

June 30, 2025

Dealership Rating
Employee Rating

Great customer service and easy to deal with. Always answered all of my questions and responded quickly when needing an update. More

by Adriayala0418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

June 28, 2025

Dealership Rating
Employee Rating

Bryan did an excellent job letting me know what was wrong with my car. He made a video showing me. Also, what needed to be done that day and what needed done soon. Clear pricing as well. More

by KAYLEEJACKMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

1
...

Dealership Inventory (660 Vehicles)

new 2026 Hyundai Tucson car, priced at $31,149
2026 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Palisade car, priced at $57,137
2026 Hyundai Palisade
new
Ecotronic Gray Pearl exterior
Automatic
All-wheel Drive
used 2021 Chevrolet Camaro car, priced at $22,288
2021 Chevrolet Camaro
used
Red Hot exterior
Automatic
Rear-wheel Drive
new 2026 Hyundai Elantra car, priced at $24,681
2026 Hyundai Elantra
new
Ultimate Red exterior
CVT
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $51,512
2026 Hyundai SANTA FE HEV
new
Hampton Gray exterior
Automatic
All-wheel Drive
new 2026 Hyundai Santa Fe car, priced at $37,907
2026 Hyundai Santa Fe
new
Serenity White exterior
Automatic
Front-wheel Drive