Bruce King

I enjoyed purchasing our 9th Volvo from Volvo Cars of Silver Spring. I can't believe that things went so smoothly. I was surprised that we didn't have to haggle. They were upfront with all the rebates Silver Spring. I can't believe that things went so smoothly. I was surprised that we didn't have to haggle. They were upfront with all the rebates and offering that we were eligible for. I will definitely recommend them to family and friends. More

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Called and talked to Mable Matos about a specific car and she found exactly what we wanted. She texted my husband, he gave no response, she emailed my husband, again he gave no response (he doesn’t look at she found exactly what we wanted. She texted my husband, he gave no response, she emailed my husband, again he gave no response (he doesn’t look at those apps much), then she called him, he answered and we set up an appointment the same day and bought the car that night. She was wonderful and super attentive to details. More

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Friendly staff. Excellent customer service both while on site and with post purchase follow ups. Excellent customer service both while on site and with post purchase follow ups. More

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It was such a pleasure working with Rich! He took the time to explain different features and discussed incentives with me. I highly recommend Volvo Silver Spring to anyone in the area! He took the time to explain different features and discussed incentives with me. I highly recommend Volvo Silver Spring to anyone in the area! More

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Justin's proactive approach in bringing a critical matter to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action to the attention of upper management played a key role in resolving a situation. His commitment to customer satisfaction is evident in every action he takes, always making sure that his clients’ needs are met with urgency and care. Justin’s ability to identify problems early, paired with his strong communication skills, make him an invaluable member of the Silver Spring Volvo team. His dedication not only contributes to the smooth running of operations but also strengthens their reputation for outstanding customer service. Also, to Noah, Thank you so much! I absolutely love my new Volvo! Your quick response and helpful assistance made all the difference. I really appreciated how promptly you helped me transition to my new car. It was a smooth and seamless process. It’s clear that you’ve built an excellent team at Silver Spring Volvo. I’m incredibly grateful for the top-notch service and care I received. Thanks again for everything! More

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I am very pleased with my interaction with the sales person. I will recommend him any day to my family and friends. I had a very pleasant experience at Volvo person. I will recommend him any day to my family and friends. I had a very pleasant experience at Volvo More

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Peter Larson, my salesperson for three cars now, consistently treats his customers fairly and strives to make fair deals. Bruce, one of the GM's, also treats his customers exceptionally well. consistently treats his customers fairly and strives to make fair deals. Bruce, one of the GM's, also treats his customers exceptionally well. More

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Mabel made the process of purchasing my 2022 XC60 Recharge an absolute pleasure. She was incredibly knowledgeable, patient, and professional, answering all my questions and making sure I felt confide Recharge an absolute pleasure. She was incredibly knowledgeable, patient, and professional, answering all my questions and making sure I felt confident in my decision. I highly recommend working with her if you’re in the market for a new car! More

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veryone I met at Volvo cars of Silver Spring was courteous and professional. There was no sales hype, no one tried to sell me something that I didn’t want. In fact, they listen to me and provided se courteous and professional. There was no sales hype, no one tried to sell me something that I didn’t want. In fact, they listen to me and provided several cars in which I was interested. Peter in particular spent much time with me, making sure I was getting what I needed. He was very easy to deal with and I enjoyed talking to him. He even committed to helping me after the purchase. Great guy! More

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This was the best vehicle shopping and purchasing experience I've ever had the joy of participating in. Peter Larson was my main point of contact, but as he was quick to point out, there is a whole t experience I've ever had the joy of participating in. Peter Larson was my main point of contact, but as he was quick to point out, there is a whole team of exceptional individuals who easily worked well together and supported each other all toward the customer's benefit. I made 3 visits to the dealership: the 1st two to discuss and test drive, and the 3rd to purchase and drive my new car home. During all three visits it became obvious that this team truly worked together as a cohesive unit to help ensure that my family could get the vehicle we needed, the options we wanted, and within the budget and timeframe that worked for our unique circumstances. Peter, Eric, Noah, Bruce, and Jose were professional, knowledgeable, and caring active listeners. Every other staff member I encountered on the sales floor, at the coffee machine, or even when walking in from the parking lot, all were extremely professional and helpful. This is the 2nd vehicle I've purchased from this dealership; the 1st one was nearly 4 years ago. I look forward to coming back for our family's 3rd car in a few years, and will actively recommend Peter and this team to everyone I encounter who is also looking for a new or pre-owned car. I cannot sing their praises enough in this venue. If you've read this far, go have a great experience and drive in good health! - Jason More

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