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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick | Page 17

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
266 Reviews

Industry Experience

25 yrs, 7 mos

4.8

266 Reviews

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266 Reviews of Bruce Carrick

January 31, 2025

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Employee Rating

I had excellent service and the staff was friendly, professional and quickly got my car serviced and returned to me. More

by MICHAELRROHRER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 31, 2025

Russ Darrow Metro Mazda responded

Michael, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

January 29, 2025

Dealership Rating
Employee Rating

Both Kirsten Jones and Dylan Rueth were two very good customer service representatives for Russ Darrow Metro Mazda. Both were very acknowlegeable regarding positions in the firm. I was very satisfied w More

by CLVLILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Dylan Rueth

Print
Jan 29, 2025

Russ Darrow Metro Mazda responded

Thank you for your very kind review. Kristen, Dylan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

January 27, 2025

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Employee Rating

They gave quality, timely service for a standard oil change and tire rotation! Definitely recommend. More

by MUNATION2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 27, 2025

Russ Darrow Metro Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Nick provided great service and was thorough. I plan to return for future maintenance as needed. More

by LATANZA_DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

Print
Jan 24, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

Great communication and immediately took care of a problem without hesitation! Thanks for the help, Bruce! More

by iammegtastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

Print
Jan 23, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

Highly recommend Russ Darrow Metro Mazda to put you in a new ride and amazing service department! More

by Barbosamarissa01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Matson, Nick Mudd, Zoe DeRose , Kevin Cameron, HAISE COLLAZO, Kirsten Jones, Ivan Lawler, Jalen Moore, Stan Moore

Print
Jan 21, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

January 16, 2025

Dealership Rating
Employee Rating

Bad dealer and bad experience Also bad reply. Very not recommended. please do not choose More

by YLU1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Noah Matson

Print
Jan 19, 2025

Russ Darrow Metro Mazda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

Very friendly. Greeted well. Answered all questions. Done in a timely manner. Very satisfied. I will be back! More

by Luckydogpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth

Print
Jan 16, 2025

Russ Darrow Metro Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Metro Mazda. We look forward to having you as one of our valued customers for many more years to come! Jalen Moore jalen.moore@russdarrow.com

January 15, 2025

Dealership Rating
Employee Rating

The service was quick The staff was courteous the waiting area was clean and comfortable More

by HARRISSUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jan 15, 2025

Russ Darrow Metro Mazda responded

Thank you for choosing Russ Darrow Metro Mazda. Your service feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jalen Moore jalen.moore@russdarrow.com

January 14, 2025

Dealership Rating
Employee Rating

Amazing service and even greater staff. Needed a car asap and Alejandro and Noah from Russ Darrow Metro Mazda delivered, making me feel welcomed at every step of the way and ensuring they c More

by JOSEPH.MED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Zurn, EDWARD CAROTHERS, Jennie Etringer , HAISE COLLAZO, Ivan Lawler, Jalen Moore, Veronica Velez, Alejandro Noyola, Noah Matson

Print
Jan 15, 2025

Russ Darrow Metro Mazda responded

Joseph, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alejandro, Noah, and our team, and we look forward to working with you again. Jalen Moore jalen.moore@russdarrow.com

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