Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brooke Jennings
Brooke Jennings at Master Buick GMC

Brooke Jennings | Page 5

Service Customer Care

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

4.8
95 Reviews
4.8

95 Reviews

Write a Review

95 Reviews of Brooke Jennings

July 08, 2026

Dealership Rating
Employee Rating

Great customer service, Oil change and Tire rotation was completed in a timely manner. Also enjoyed the complementary carwash! More

by crussell550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Master Buick GMC responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with our customer service at Master Buick GMC Augusta. It's wonderful to know that your oil change and tire rotation were completed promptly, and I’m glad you enjoyed the complimentary car wash. We look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 07, 2026

Dealership Rating
Employee Rating

Great and Fast service. It was easy to schedule service appointment. The service time was great and the service was started on time. More

by WILLIE.PEARSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 07, 2026

Master Buick GMC responded

Thank you for your wonderful review, Willie! I’m excited to hear that you experienced great and fast service at Master Buick GMC Augusta. Our team works hard to ensure scheduling is easy and that service appointments run smoothly. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 06, 2026

Dealership Rating
Employee Rating

They are always friendly and courteous. It took us less than two hours to get on the road again. More

by james.tom0994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Steve MacDonald, William Fanning

Print
Jul 06, 2026

Master Buick GMC responded

Thank you for your review, James! I'm glad to hear that you found our team at Master Buick GMC Augusta friendly and courteous. We strive to make your experience as efficient as possible. We look forward to seeing you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 03, 2026

Dealership Rating
Employee Rating

Good efficient service and pleasant waiting area. Work was completed and I was communicated with timely. More

by tonyneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Print
Jul 04, 2026

Master Buick GMC responded

Thank you for the wonderful review, Tony! I’m excited to hear that you enjoyed our efficient service and pleasant waiting area at Master Buick GMC. It's great to know that our communication met your expectations. Our team looks forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 02, 2026

Dealership Rating
Employee Rating

I was very pleased with the services I received. They kept me informed and the final price was reasonable. My car was completely checked out and no problems indicated. I went to have a vacation chec More

by SANDRAWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Steve MacDonald, William Fanning , Colby Wedell

Print
Jul 03, 2026

Master Buick GMC responded

Thank you for your feedback, Sandra! I’m glad you were pleased with the services at Master Buick GMC. It's great to know that our team could assist you with your vacation checkup and provide you with a thorough inspection. We appreciate your support and look forward to seeing you again for your next service. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 30, 2026

Dealership Rating
Employee Rating

Master always makes the car buying experience pleasant. The dealership staff is more than helpful. Frank, Eddie, and Sue are the best. More

by crampssnyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Frank Ward, Sue Oertle, Phillip Towns

Print
Jul 01, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a pleasant car buying experience at Master Buick GMC. We always strive to provide exceptional service. I appreciate your kind words, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 28, 2026

Dealership Rating
Employee Rating

My experience with Master GMC has been amazing since the first visit shopping for a vehicle, until the latest service appointment. Everyone I have met has been professional and always smiling. They seem to More

by susanwaters7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Sue Oertle, Nicole Rowell, Charles Williams, Steve MacDonald, William Fanning

Print
Jun 28, 2026

Master Buick GMC responded

Thank you for your wonderful review, Susan! I’m thrilled to hear that your experience with Master Buick GMC has been amazing from your first visit shopping for a vehicle to your latest service appointment. We take great pride in providing professional and friendly service, and it means a lot to us that you feel valued. I appreciate your kind words, and we look forward to seeing you again soon! Thank you for choosing us! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 23, 2026

Dealership Rating
Employee Rating

I ended up coming from Aiken to see if the service would differ from that of a previous experience. It did, the salesman was very welcoming and i look forward to the future. More

by Renae D
Workmanship
Recommend Dealer
Yes
Print
Jun 24, 2026

Master Buick GMC responded

Thank you for taking the time to share your experience, Renae! I am thrilled to hear that your visit to Master Buick GMC Augusta was a positive one and that our salesman made you feel welcomed. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2026

Dealership Rating
Employee Rating

Master GMC dealership employees are very dedicated to delivering a positive experience when purchasing or servicing a vehicle, and ensure all questions are answered prior to final sale. More

by dowdella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Galvin in service department 5 stars

Print
Jun 18, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you experienced our dedication to providing a positive experience at Master Buick GMC. We work hard to ensure that all questions are answered and that our customers feel confident in their purchases. I appreciate your feedback, and our team looks forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 17, 2026

Dealership Rating
Employee Rating

Slow moving on this day. They didn't have fuel filters in stock so it caused a long wait More

by JHUDSON2281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Williams

Print
Jun 17, 2026

Master Buick GMC responded

Thank you for your feedback, and I appreciate you taking the time to share your experience. I understand that your visit to Master Buick GMC was delayed due to the lack of fuel filters in stock. We strive to ensure timely service and maintain adequate inventory. Please feel free to reach out to me directly if you have any further concerns or suggestions. I hope we get to provide a better experience in the future. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

1
...
4
5
6
...
10

Dealership Inventory (251 Vehicles)

new 2027 GMC Acadia car, priced at $51,477
2027 GMC Acadia
new
Green exterior
Automatic
Front-wheel Drive
$51,477
View Details
used 2025 GMC Sierra 1500 car, priced at $58,989
2025 GMC Sierra 1500
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive
$58,989
View Details
new 2026 GMC Yukon XL car, priced at $81,448
2026 GMC Yukon XL
new
Summit White exterior
Automatic
Rear-wheel Drive
$81,448
View Details
used 2025 GMC Sierra 2500 car, priced at $69,989
2025 GMC Sierra 2500
used
Summit White exterior
Automatic
Four-wheel Drive
$69,989
View Details
new 2027 GMC Acadia car, priced at $50,729
2027 GMC Acadia
new
Summit White exterior
Automatic
Front-wheel Drive
$50,729
View Details
new 2026 Buick Envision car, priced at $48,132
2026 Buick Envision
new
Gray Metallic exterior
Automatic
All-wheel Drive
$48,132
View Details
View All Inventory