Brittney Ottaviano | Page 6

Brittney really needs help with her customer service skills. When a customer has a concern about the performance of their vehicle take the time to listen. Don't just listen to what the tech is trying skills. When a customer has a concern about the performance of their vehicle take the time to listen. Don't just listen to what the tech is trying to repeat what the customer said to him that morning. Not everyone is a stupid car owner that knows nothing about the car. Next time I take my car in for service I will make sure I don't have to deal with Brittney. The dealership in general is awesome the service department is great for oil changes but anything else I'm on the fence. More

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The dealership was wonderful! That’s why we have returned three times to but three cars in three years! That’s why we have returned three times to but three cars in three years! More

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Great service, very attentive and communicative. I was able to use a loaner and they even gave me the sport trim. It was great I was able to use a loaner and they even gave me the sport trim. It was great More

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Tucson Subaru provides extraordinary service. This is the fourth vehicle I purchased from them, working with my favorite salesperson, Joe Micoletti. Joe embodies professionalism. Not only is h This is the fourth vehicle I purchased from them, working with my favorite salesperson, Joe Micoletti. Joe embodies professionalism. Not only is he knowledgeable about the vehicles he sells, but he is so personable and kind. While we waited for finance, he educated me on the Legacy, as well as had a great conversation. In addition to Joe, Tucson Subaru is outstanding from John the general manager, to Traci and Louie in finance, to Brittney in service. I recommend them to everyone. More

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Mike was such a pleasure to work with. Anything but overbearing like I’ve often experienced with car buying. I’lol recommend him to my friends and family. Anything but overbearing like I’ve often experienced with car buying. I’lol recommend him to my friends and family. More

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... I've never been disappointed by the Service at Tucson Subaru, they are prompt and fair....Brittany, Jade and Scott have earned my business and respect. Subaru, they are prompt and fair....Brittany, Jade and Scott have earned my business and respect. More

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The best experience I have ever had when purchasing a vehicle..I will highly recommend this dealership to friends an family..I love my new vehicle..I might even let my husband drive(haha..) vehicle..I will highly recommend this dealership to friends an family..I love my new vehicle..I might even let my husband drive(haha..) More

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Subaru needs more Service Advisors like Brittney Ottaviano. I called Tucson Subaru on 8.24/22 and was misinformed regarding a warranty to a battery for my 2018 Crosstrek. Brittney immediately gave m Ottaviano. I called Tucson Subaru on 8.24/22 and was misinformed regarding a warranty to a battery for my 2018 Crosstrek. Brittney immediately gave me the correct information and I was warrantied a new battery. She is awesome! More

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The staff and service at Tucson Subaru is fantastic. Everyone is so kind and helpful. I have bad knees and can't walk far and they are most accommodating . I live 2 hrs away and they are very understan Everyone is so kind and helpful. I have bad knees and can't walk far and they are most accommodating . I live 2 hrs away and they are very understanding if I have to reschedule. Brittney way kind, friendly and efficient. Having a loaner car was great . More

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They have aways treated me, my wife, and our Subarus very well! I still get emails from Joe checking on how my car is. Everyone in service is fantastic and Chris and Britney are exceptional. well! I still get emails from Joe checking on how my car is. Everyone in service is fantastic and Chris and Britney are exceptional. More

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