Brittany Weiss

The sunroof drain line from my 2023 X3 when installed by manufacturer was ran back into the car underneath floor mats and flooded car. Dealer takes no responsibility and it will continue to cause issues I manufacturer was ran back into the car underneath floor mats and flooded car. Dealer takes no responsibility and it will continue to cause issues I would never consider buying BMW again More

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Great service, everyone is always friendly and I enjoy their waiting area. I've been to all the BMW dealers in the area and I prefer Autohaus. their waiting area. I've been to all the BMW dealers in the area and I prefer Autohaus. More

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Over the last 10 years I have purchased two cars from Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the serv Autohaus BMW and have used their service department exclusively. When I bring my car in for service, I am greeted by name the minute I enter the service bay. All members of the service staff are both courteous and efficient. I love how the technician working on my car will send a short video to inform me of what he is doing and the overall condition of my car. I have always been confident of the quality of the repair or service I receive. More

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Prompt in assistance with any problems; High quality service; The staff are polite and considerate service; The staff are polite and considerate More

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Efficient but do not like the fee for each problem you want investigated for repair want investigated for repair More

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I was not very pleased with service or advisor. I just had front and rear brakes with rotors and now I need front brakes again. I believe the brakes were put on incorrectly because my car was shaki I just had front and rear brakes with rotors and now I need front brakes again. I believe the brakes were put on incorrectly because my car was shaking. Instead of them owning their mistake I’m paying for it. Signed dissatisfied customer More

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EXCELLENT customer service. Prompt check in, informative audiovisual report from technician, and timely check out. Additional assistance from “porter” for license plate frame Prompt check in, informative audiovisual report from technician, and timely check out. Additional assistance from “porter” for license plate frame replacement greatly appreciated. VERY customer friendly! More

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Autohaus has been amazing! We have worked with them for at least 3 years. They are incredibly professional. I love the videos and recommendations they provide. When we need We have worked with them for at least 3 years. They are incredibly professional. I love the videos and recommendations they provide. When we needed a new vehicle we bought from Autohaus again just to stay with same service from Brittney and the service team. Great people! More

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They were friendly, efficient & professional. I have been going there for 4 years and always excellent service. I have been going there for 4 years and always excellent service. More

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All staff at the dealership observed to be attentive, respectful, kind and courteous. I am routinely impressed by their professionalism and each time I visit I feel like I am an important client to them respectful, kind and courteous. I am routinely impressed by their professionalism and each time I visit I feel like I am an important client to them More

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