Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 26

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
280 Reviews
4.7

280 Reviews

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280 Reviews of Brittany Weiss

June 28, 2023

Dealership Rating
Employee Rating

Was pleased with ability to schedule, review cost of work in advance, real time video of service findings, and completeness of the required work timely! Top tier service offered at Autohaus. More

by reidnba
Service Price Transparency
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for this great review and recommendation regarding your BMW visit with Brittany! We are happy that you enjoy the video service we provide.

June 21, 2023

Dealership Rating
Employee Rating

Service was exceptional I only wish autohaus had Saturday hours and my advisor Brittany Weiss took good care of me I would recommend autohaus for service More

by evon36
Service Price Transparency
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the 5-star review and recommendation for your BMW Service visit. It is good to know that some folks would like Saturday hours, we are thinking about it:)

June 21, 2023

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Employee Rating

It was painless and friendly. No issues except for waiting to be contacted to discuss the vehicle like the mechanic said in the video. More

by marcialgray23
Service Price Transparency
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the review and we appreciate you letting us know about the delays you experienced. We are constantly working on improving our communication skills and systems.

June 15, 2023

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Employee Rating

Brittey Wiess is asset to autohaus! Great Job shes a keeper for you dealership, yes More

by Stlwoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Brittany! We appreciate the opportunity to serve you!

June 15, 2023

Dealership Rating
Employee Rating

My experience was awesome. Fast, efficient and courteous. I highly recommend this facility for all your BMW needs More

by Keelasha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Brittany! We appreciate the opportunity to serve you!

June 02, 2023

Dealership Rating
Employee Rating

Autohaus BMW service area is client centered. I find that they are attentive with their customer service, transparent with their work, and go above and beyond to resolve any issues. As soon as yo More

by Robert Mabbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Brittany! We appreciate the opportunity to serve you!

May 24, 2023

Dealership Rating
Employee Rating

Great service all around from Sales person, service person and technicans. I highly recommend Autohaus. More

by Dpatters2063
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 11, 2023

Autohaus BMW responded

Thank you for the nice Service review and recommendation! It means the world to us!

May 13, 2023

Dealership Rating
Employee Rating

Always a polite and efficient service writing staff. Chris B., Dan (I am SO glad he is back), Patti and now Brittany, are exceptional representatives of Autohaus. Great facility is bright and clean. More

by k_ejg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Buie , Patti Kupfer, Dan Wirick

Aug 11, 2023

Autohaus BMW responded

Thank you for the 5-star review, we appreciate your business very much!

May 08, 2023

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Employee Rating

Great dealer! Very customer focused. Been working with them since 2008. 10 BMWs between my wife and i More

by bdgarcia
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Heather Vivrett

May 16, 2023

Autohaus BMW responded

Thank you so much for the great review and the long time relationship, 15 years and counting!! We appreciate the confidence and loyalty and will always try our best for you and your wife. Have a great day!

April 30, 2023

Dealership Rating
Employee Rating

Bad communication, no communication. On a scheduled day of my airbag recall appointment when I dropped my car then I was told that they don’t have enough mechanics and that they didn’t More

by Ned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 30, 2023

Autohaus BMW responded

We apologize for the delays in repairing your airbag. We had some delays that put us behind and we should have done a better job of communicating. If there is anything we can do to make up the time you lost, please reach out to our Service Director, Todd Feuerhaken, at 314-727-8870 to discuss. Thank you.

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