Brittany Weiss | Page 26

Great experience with this dealership! This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a This was my first time getting car service ever and the staff was really helpful and even got me a loaner while the work was being finished. Thanks a million! More

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My advisor Brittany was super awesome☺️! She kept me up to date with the service step by step. I’d prefer her as my advisor for every visit! She kept me up to date with the service step by step. I’d prefer her as my advisor for every visit! More

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Simply impossible to reach out to my service representative with your phone system (frustrating) Ger A Better phone system that allows you to speak with your service representative! representative with your phone system (frustrating) Ger A Better phone system that allows you to speak with your service representative! More

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Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car would come to a stop, 2.) Car's alarm went off while car was parked in the garage,3.) fob would not open car doors. When I returned I was told 1.) we hear that a lot, something obscuring the sensor, 2.) we show that's happened 10-12 times NOT WHILE SITTING IN THE GARAGE, 3.) the tech didn't have any problem w/ the fob WITH NO EXPLANATION (repeatedly). These fine folks did offer to replace my 20000 miles tires w/ $1500 of new. So believe all these 5 star reviews if you like! More

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Efficient, great customer service, and get you in & get you out, with an added video from service as to what they looked did. you out, with an added video from service as to what they looked did. More

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Excelente customer service and amazing facilities. They are one of the best dealers in St. Louis, and definitely the best BMW dealer in the area. They are one of the best dealers in St. Louis, and definitely the best BMW dealer in the area. More

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Very nice facility. All of the dealers and associates were proper amount of boo on time scheduling killed me notified of what was going on with the vehicle. All of the dealers and associates were proper amount of boo on time scheduling killed me notified of what was going on with the vehicle. More

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All very good. Good people, I will be back and recommend your service to others. Good people, I will be back and recommend your service to others. More

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Scheduling was a bit tough with loaner, but a stellar experience beyond that. No complaints at all. experience beyond that. No complaints at all. More

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Wait time for an appointment was over 3 weeks, when I picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the servi picked up my car and drove off the lot a check engine light came on for a known recall which I thought should have been repaired as part of the service. Additionally, my extended service contract on file wormy was not reviewed and I ended paying out of pocket for something that may have been covered. Advisor is now checking on coverage after the fact. More

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