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Brittany Weiss
Brittany Weiss at Autohaus BMW

Brittany Weiss | Page 2

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.7
280 Reviews
4.7

280 Reviews

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280 Reviews of Brittany Weiss

May 22, 2026

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Employee Rating

Kind, courteous, and helpful. Costs are reasonable and they always explain everything clearly. Highly recommend. More

by tkulage
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 27, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus

May 21, 2026

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Employee Rating

Did a nice job replacing a part on my car and changing oil. Brittany who was my point of contact was awesome and super helpful. More

by Adambennett8
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2026

Autohaus BMW responded

Thanks for the review! We're pleased to hear about your positive experience with Brittany. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

May 19, 2026

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Employee Rating

Communication about the damage to my car was excellent. I knew what they were going to do and when. They delivered as promised. They are also cordial and respectful. Great attitude. More

by sherry.tucker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Bruner

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May 21, 2026

Autohaus BMW responded

Thanks for the review! The service department give their best to help customers and we're delighted to hear you enjoyed our services with a positive experience. We hope to see you again when services are needed!

May 19, 2026

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Quick and good service; much appreciated; I enjoyed the chair massage; friendly conversation and staff More

by rosalind1348
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Burjoski, Melanie Burkemper, Cassie Rackhaus , Josh

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May 19, 2026

Autohaus BMW responded

Rosalind, thanks for the review! We're thrilled that you had an amazing experience in the service department and the massage chair. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

May 16, 2026

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Work was done well in a timely manner. Appreciate the maintenance video update. Great customer service More

by gbmarq88
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 19, 2026

Autohaus BMW responded

Thank you for your gracious words and review! We're delighted to hear you enjoyed the maintenance video. Making the customers feel special is out top priority. Your feedback motivates us to keep exceeding expectations. We hope to have the opportunity to serve you again in the future.

May 12, 2026

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Employee Rating

Needed brake pads replaced. Bid was below non-dealer quotes. We arrived early, and were taken right away. Job was completed in just over one hour, and final price was as quoted More

by jrs63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cashier (Emma) was courteous and efficient.

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May 19, 2026

Autohaus BMW responded

Thanks for the review! We always strive to give our best to help our customers and we're delighted to hear you enjoyed our service department with a positive experience. You'll always welcome here at Autohaus!

April 24, 2026

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Started on time. Everybody was polite. The waiting area was clean and well stocked. No complaints More

by srblackwell55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trey Starnes

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Apr 24, 2026

Autohaus BMW responded

Thanks for the review! We're thrilled that you had an amazing experience in the service department. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!

April 24, 2026

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Brittany Weiss the service advisor was very helpful and the mechanic Mateo was excellent best service experience. More

by mirzahafizovic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mateo

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Apr 24, 2026

Autohaus BMW responded

Thanks for the 5 - star review! We're pleased to hear about your positive experience with Brittan and Mateo. Your support means a great deal to us, and we couldn't have been more happier to serve you here at Autohaus.

April 23, 2026

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Friendly and job well done on my repair. Got me in early the next morning after I called. More

by Chris fava
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Autohaus BMW responded

Thank you for your thoughtful review! We truly value your support and your feedback helps us grow and improve you with great service. Please don't hesitate to reach out if you ever need anything else.

April 18, 2026

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Employee Rating

Very efficient, very responsive, very professional and too very expensive! Thanks, Wm. Bandy (two more words) More

by will.bandy443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Autohaus BMW responded

Thanks for the review! We appreciate you taking the time to let us know about your experience here at Autohaus. We look forward to working with you again!

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