Brittany Weiss

Service was very good as usual. Got the work done in a reasonable time. The service advisor, mechanic and cashier – all were very good Got the work done in a reasonable time. The service advisor, mechanic and cashier – all were very good More

Report | Print

if you have a recall and you don't have to pay you will wait a long time after you get it, I waited 2 weeks to get my car, I tried calling every day and they wouldn't answer me wait a long time after you get it, I waited 2 weeks to get my car, I tried calling every day and they wouldn't answer me More

Report | Print

Customer service is outstanding and explain everything clearly. The updates and the service through text messages is very beneficial! clearly. The updates and the service through text messages is very beneficial! More

Report | Print

Fast, courteous, happy I purchased the tire replacement package offered when I purchased the car. 2 tires replaced in 2 years. package offered when I purchased the car. 2 tires replaced in 2 years. More

Report | Print

Fit the routine maintenance in their schedule so that it was covered by the original warranty. Thank you. was covered by the original warranty. Thank you. More

Report | Print

Tried to charge me for oil change and brake fluid. Advisor should know it’s included. Advisor should know it’s included. More

Report | Print

I was very pleased with the work performed. I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior I was disappointed however that my car was not washed before being returned to me and also had finger prints and marks on the windows on the interior driver side and passenger side that weren’t there before. This is in addition to BMW breaking my lock actuator which cost me an additional $755. I was offered a 10% discount on the overall price but this only knocked off $354. Would have been less of a disappointment if my car was cleaned before returning. Loaner car provided was great and appreciated More

Report | Print

Very efficient, very capable and very professional. I was pleased with the service from all staff I was pleased with the service from all staff More

Report | Print

Brittany made sure everything went smoothly in made sure I was taking care of, went above and beyond at all times and communicated effectively. Mike made sure the work was done properly so there's no proble I was taking care of, went above and beyond at all times and communicated effectively. Mike made sure the work was done properly so there's no problems. More

Report | Print

The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee, sodas, and snacks galore. If waiting for car repairs can be pleasant, Autohaus meets the mark. More

Report | Print