Brittany Weiss

The service was very thorough and efficient. We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee We were told the work would be completed in 1 hour and it was --- with a few minutes to spare. However, any weariness during waiting is eased coffee, sodas, and snacks galore. If waiting for car repairs can be pleasant, Autohaus meets the mark. More

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Easy to work with. Facilities are comfortable if waiting for service to be completed or loaner car are almost always available. Facilities are comfortable if waiting for service to be completed or loaner car are almost always available. More

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Very professional and attention to details the follow up and review process was fantastic I would highly recommend this dealer ship and review process was fantastic I would highly recommend this dealer ship More

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Service is always friendly and prompt. Always kept well informed on progress of my car. Always kept well informed on progress of my car. More

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They performed maintenance on my 2019, provided a loaner, communicated results of inspection, and got me out on time and at quoted cost. communicated results of inspection, and got me out on time and at quoted cost. More

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Great sales staff, very clean and professional showroom, polite and knowledgeable service staff, services are always completed in a timely manner. polite and knowledgeable service staff, services are always completed in a timely manner. More

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I’ve been an Autohaus customer for over 25 years and the service is top notch. service is top notch. More

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Just has an oil change, but very comfortable waiting area and fast service. Friendly employees. Liked getting video feedback on condition of car. and fast service. Friendly employees. Liked getting video feedback on condition of car. More

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My SA was quite possibly the least empathic person I've ever dealt with, nearly a robot. I made an appointment for warranty service and needed a loaner. 15 minutes before my scheduled appointment I get a c ever dealt with, nearly a robot. I made an appointment for warranty service and needed a loaner. 15 minutes before my scheduled appointment I get a call from a young man who told me the SA told him to call me and let me know no loaners were available. Best the SA could do was schedule me a new time. Drop it off the second time (Vehicle is still under CPO warranrty btw) and explained the situation and this was the second time it's been in for the same issue. I was told that if it wasn't the same part I'd be responsible for the cost of repair. No mention that I still had a warranty. I got an estimate for $6000+ in repair costs. I was told it was a water pump and leaking engine plugs as well as a headlight. I had to remind them of the warranty which covered the headlight but all the sudden the water pump was not leaking after all, even though the coolant was all gone. I guess once the warranty expires that water pump might start leaking again. No offer to fix the engine plugs either. Last time I'll use Autohaus. My SA is the worst, my last visit with was awful as well. More

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Friendly, clean. Warranty work completed in the time they communicated. Thorough overview of the work completed. Warranty work completed in the time they communicated. Thorough overview of the work completed. More

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