Brittany Blunt

Dealership was good as always people are friendly, attentive knowledgeable and the place is clean attentive knowledgeable and the place is clean More

by JRLUNA12240 Verified Customer Verified Customer

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BMW of Orland Park will never get another order from me. I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 202 I have purchased serveral vehicles from them. The last two purchases were awful. I put in a dealer complaint with BMW. I placed an order for a 2025 BMW X5 with air suspension. It was delivered to the dealership on October 31, 2024. The sales manager made a short term decision to sell my custom order to another customer. BMW of Orland Park does not reward customer loyalty at all. Sarim is a terrible communicator. BMWUSA sent me an email thanking for my new order on Nov 2. Sarim excuse was he was off the day the sold the car. He doesn't take care his customers. When I took delivery of my car, Sarim set an appoint for 11 AM. He had me sign a couple of documents. Then walked me order to service area and had me wait 3 hours to get into the finance office. At 12:45 he said I was next up. But, I didn't into the finance office until 1:45. Sarim agrreed I purchased a lot BMW products. I hope he enjoys cashing his last commission check from me. I will take my business one of the other 9 BMW centers in Chicago market. 2025 X5 - Purchased at Orland Park 2023 X7 - Purchased at Orland Park 2022 X5 - Purchased at Orland Park 2019 X5 - Purchased at Orland Park 2017 X5 2016 X5 2014 X5 2012 X5 2011 X5 More

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We were treated warmly and professionally by Peter Denbroeder and other staff members from our initial meeting through our eventual sale. He understood our unique predicament and never pushed us or a Denbroeder and other staff members from our initial meeting through our eventual sale. He understood our unique predicament and never pushed us or attempted a hard sell. I would highly recommend him and your cars. More

by mokenamurphys Verified Customer Verified Customer

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It took an hour and a half for an oil change. Much too long. I have to find another place to have my oil changes. And this survey is stupid. It insists I rate people in Sales, Finance, and M Much too long. I have to find another place to have my oil changes. And this survey is stupid. It insists I rate people in Sales, Finance, and Management even though I had NO contact with anyone in these departments. More

by KENKIPNIS Verified Customer Verified Customer

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Staff knowledgeable and efficient Tech is outstanding . .only mechanic to work on my 2013 car .only mechanic to work on my 2013 car More

by JUDYV54321 Verified Customer Verified Customer

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Professional and helpful. Performed maintenance on car and did not wait a long time. Clear about what service was being performed and liked the ease of booking online. Performed maintenance on car and did not wait a long time. Clear about what service was being performed and liked the ease of booking online. More

by SPIDER1845 Verified Customer Verified Customer

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Very careless about the cars they sell, zero attention to detail. When someone asks to be provided with detailed pictures they should not be lied to. If this was happening at a Hyundai dealership you may be detail. When someone asks to be provided with detailed pictures they should not be lied to. If this was happening at a Hyundai dealership you may be able to get away with it. Also, please mount plates accordingly to BMW standards, I have 4 paint chips that made it all the way through the paint because they did not care to install a proper licence plate bracket. And your financial guy needs to stop telling bed time stories about his issues with BMWs because people are gonna have nightmares about this. Very unprofessional! More

by dinushka06 Verified Customer Verified Customer

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Brendan was excellent , helped me design the exact car I wanted and helped make the payment in line with my previous X5. Very happy wanted and helped make the payment in line with my previous X5. Very happy More

by mark@carconciergegroup.com Verified Customer Verified Customer

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Traded my 2023 X5, it was quick and easy. Great pricing on my new vehicle. Everyone was happy. Most importantly, me! Great pricing on my new vehicle. Everyone was happy. Most importantly, me! More

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I love Orland Park BMW great service great team there. Everyone is helpful. That’s the place to be when you need a car a BMW. They can help you get any car you want Everyone is helpful. That’s the place to be when you need a car a BMW. They can help you get any car you want More

by FRESHCOUNTYMARKET Verified Customer Verified Customer

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