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Brian Withem
Brian Withem at Five Star Chevrolet
Refer Me

Brian Withem

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
4.8
96 Reviews

Dealership Experience

6 yrs, 8 mos

Industry Experience

21 yrs, 1 mo

Specialties & Trainings

I-Car Certified

4.8

96 Reviews

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96 Reviews of Brian Withem

March 27, 2025

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Employee Rating

Service staff was very professional, prompt and set expectations early on. Gave me recommendations but never pushed to buy into anything. Wouldn’t go anywhere else to get service done. More

by SR2207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos, Alex Escorza-Martinez

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Mar 28, 2025

Five Star Chevrolet responded

SR2207, Providing great service is our priority at Five Star Chevrolet, so we're very happy to hear about your positive experience! Thank you for recognizing our staff and for your business. We look forward to scheduling your next appointment at 972-389-6700. Best regards, Chris Selbach, Service Director

March 25, 2025

Dealership Rating
Employee Rating

Brian was great as always, kept me informed through the entire process. The tech did such a good job I couldn't tell my vehicle was even touched. More

by thegardnerfltrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gardner

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Mar 26, 2025

Five Star Chevrolet responded

Thanks, thegardnerfltrx, for choosing Five Star Chevrolet! When you need the advice from our advisors or techs, give us a call at 972-389-6700. We are happy to share our knowledge and expertise. Enjoy a smooth ride! Take care, Chris Selbach, Service Director

March 20, 2025

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Employee Rating

All work done professionally. Service writer Brian and others were excellent.. All service done same day. Appreciate free shuttle back and forth. More

by Vichooch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

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Mar 21, 2025

Five Star Chevrolet responded

We appreciate you, Vichooch! Thank you for allowing the Five Star Chevrolet service team the chance to help with your vehicle care. Brian and I welcome any additional questions at 972-389-6700. Safe travels and thanks again, Chris Selbach, Service Director

February 27, 2025

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Employee Rating

Very easy to get service appointment. Communication could be better service advisor to service advisor. Overall was good. More

by k.terrell44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos

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Feb 27, 2025

Five Star Chevrolet responded

k.terrell44, We're glad you found it easy to schedule your Five Star Chevrolet service appointment. We also appreciate your honesty regarding communication between service advisors. We'll be sure to address that area for improvement. We're happy to hear your overall experience was good and hope to schedule future appointments at 972-389-6700. Sincerely, Chris Selbach, Service Director

February 24, 2025

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Employee Rating

Excellent team. Responsive, and informative. Really appreciate the no charge Lyft service provided. Will always use Sam Pack if necessary More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Five Star Chevrolet responded

Rex, Thank you! We're glad you appreciated our knowledgeable team and the Lyft service. We look forward to serving you again at Five Star Chevrolet. Reach Brian or me at 972-389-6700. Safe travels and thanks again! Best regards, Chris Selbach, Service Director

January 21, 2025

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Employee Rating

When Calling to make the appointment Amanda was amazing and scheduled me the next 7 am appointment to fit me in. Ryan was there at 7 am on a very cold Monday. He cheerfully helped me and kept me informed o More

by nerdintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto

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Jan 21, 2025

Five Star Chevrolet responded

nerdintx, Thank you for your kind words! We're thrilled you had a positive experience with Amanda, Brian, and Ryan. We strive to provide excellent service and help our customers drive out of our service center knowledgeable. Between visits, reach us at 972-389-6700. Take care, Chris Selbach, Service Director

January 18, 2025

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Employee Rating

Brian is the best service advisor. Only service my three Chevrolets with five star through Brian. More

by razo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Five Star Chevrolet responded

Thank you, razo14, for choosing Five Star Chevrolet for your vehicle care. Brian is a great advisor and we encourage you to stay in touch at 972-389-6700. We are grateful for your loyal business. Best regards, Chris Selbach, Service Director

December 20, 2024

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Employee Rating

I always get the best service. I’ve been coming here for years and will continue. More

by October7175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2024

Five Star Chevrolet responded

Thank you, October7175, for choosing Five Star Chevrolet for your auto care. Brian and our team welcome additional questions at 972-389-6700. We are here to share our advice or expertise when you need it. Safe travels! Take care, Chris Selbach, Service Director

November 20, 2024

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Employee Rating

Brian Great communicator, texted me when he said will do, Explained to me what’s when wrong with the electrical issue More

by amunoz@triarc-llc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Five Star Chevrolet responded

Amunoz, We appreciate your endorsement of Brian and the Five Star Chevrolet service center. Communication throughout a service visit is important and we are dedicated to helping our customers understand repairs. Give Brian and our techs a call at 972-389-6700 when you have future care needs. Thank you and safe travels! Best regards, Chris Selbach, Service Director

October 16, 2024

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Employee Rating

Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

by j.d.zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosa Lerma, Ron Daly, Franko Santana, Giovanni Dichiara, Bryce Cassels

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Oct 16, 2024

Five Star Chevrolet responded

Thank you, j.d.zepeda, for recommending Bryce and Five Star Chevrolet. Your satisfaction is the focus in our service center and we want to hear from you at 972-389-6700 whenever you have vehicle concerns. We appreciate you and look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

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