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Brian Smith
Brian Smith at Lithia Hyundai of Odessa
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Brian Smith

General Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.3
21 Reviews
4.3

21 Reviews

Write a Review

21 Reviews of Brian Smith

November 01, 2024

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Employee Rating

Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Cordova, Johnny Ybarra, Kristopher Kilgore, Amy Cordova, Joe Jordan, Anna Lujan

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

October 19, 2024

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Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Cordova, Richardo Fuentes, Eric Munoz, Jonathan Aguilar, Eric Gonzales, Kristine Campbell, Amy Cordova, Anna Lujan

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Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

September 25, 2024

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Employee Rating

You allowed your Salesperson to give away my truck . THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTE More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richardo Fuentes , Sal

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September 12, 2024

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Amazing service Great staff and attentive staff Prices can’t be beat and friendly service More

by Jazzypacheco_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes, Kristopher Kilgore, Eric Gonzales, Kristine Campbell, Amy Cordova, Anna Lujan

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Sep 13, 2024

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff and found our prices unbeatable. We strive to provide excellent service to all of our customers, and we are happy to hear that we met your expectations.

September 11, 2024

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Employee Rating

Service was fast, efficient and done right the first time. Thank you for your hard work! More

by Mekinik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Cordova, Richardo Fuentes, Kristopher Kilgore, Eric Gonzales, Juan Rodiguez, Bryan Morse, Kristine Campbell, Amy Cordova, Anna Lujan

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Sep 11, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Mekinik. We are glad to hear that our team provided you with fast and efficient service that was done right the first time. We appreciate your feedback and look forward to serving you again in the future.

August 17, 2024

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Employee Rating

Eric is nice and polite, however, when he is out there is zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I belie More

by shellidbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales

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June 18, 2024

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Employee Rating

It was fast and easy to get approved for the car we looked at that day More

by HERNANDEZ.JESUS58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes, Paulina Mendoza, Jonathan Aguilar

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Jul 01, 2024

Lithia Hyundai of Odessa responded

Thank you, we appreciate your kind review and hope you will visit again soon. Take care.

May 04, 2024

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They always provide great customer service and help answer any questions I may have regarding my service. More

by ALBAUGHKRISTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes, Rafael Pena

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May 06, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service team. We are glad to hear that you found our customer service to be great and that we were able to help answer your questions. We appreciate your feedback and look forward to serving you again in the future.

April 14, 2024

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They are a company that is very good at what they do. Had a few hiccups but they became reliable. More

by mikesfort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Regina, Noemi

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Apr 16, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, mikesfort. We're glad to hear that despite a few hiccups, we were able to provide you with reliable service. Your feedback is greatly appreciated.

November 27, 2023

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Great customer service but cost is higher than I expected. Otherwise, overall great sercixe and experience. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rj Peroutka

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Nov 28, 2023

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We appreciate your kind words about our customer service and your overall positive experience with us. We understand that cost is an important factor, and we appreciate your feedback. Please know that our pricing is based on various factors, including the quality of our services and the expertise of our team. We strive to provide value for our customers, and we will take your feedback into consideration as we continue to improve.

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