Brian Smith
Brian Smith at Lithia Hyundai of Odessa

Brian Smith

General Manager

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.4
22 Reviews
4.4

22 Reviews

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22 Reviews of Brian Smith

June 28, 2025

Dealership Rating
Employee Rating

They worked to make it happen when nobody else would 💯 thank you for all you did for me!! More

by ICORONNIEJAMES4344
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for the kind words. It’s wonderful to hear that our team could assist you and make a positive difference. Your appreciation means a lot to us!

February 04, 2025

Dealership Rating
Employee Rating

Very Professional and definitely would recommend to others. Terry went way beyond in helping and I pray a blessing over the dealership as well. More

by M_PERKINSS
Recommend Dealer
Yes

Other Employees Tagged: Eric Gonzales, Amy Cordova

Feb 05, 2025

Lithia Hyundai of Odessa responded

Thank you for recommending us! We're thrilled to hear that Terry provided you with exceptional service. Your kind words and blessings mean a lot to us. We appreciate your support and hope to see you again in the future.

November 01, 2024

Dealership Rating
Employee Rating

Johnny was amazing! He made the experience enjoyable and pleasant. Everyone at Hyundai is amazing! More

by TIFFANYCECIL615
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Johnny and the team at Lithia Hyundai of Odessa! We are thrilled to hear that your visit was enjoyable and pleasant. We strive to provide exceptional service to all of our customers, and we are grateful for your feedback! Take Care!

October 19, 2024

Dealership Rating
Employee Rating

Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salvador Cordova, Eric Gonzales, Amy Cordova , Jonathan Aguilar, Kristine Campbell, Richardo Fuentes, Anna Lujan, Eric Munoz

Oct 21, 2024

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

September 25, 2024

Dealership Rating
Employee Rating

You allowed your Salesperson to give away my truck . THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTE More

by DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richardo Fuentes, Sal

September 12, 2024

Dealership Rating
Employee Rating

Amazing service Great staff and attentive staff Prices can’t be beat and friendly service More

by Jazzypacheco_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Eric Gonzales, Amy Cordova , Kristine Campbell, Richardo Fuentes, Anna Lujan

Sep 13, 2024

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with our staff and found our prices unbeatable. We strive to provide excellent service to all of our customers, and we are happy to hear that we met your expectations.

August 17, 2024

Dealership Rating
Employee Rating

Eric is nice and polite, however, when he is out there is zero communication from anyone about the vehicle. My car was there for 2.5 weeks. While it was being serviced, I asked to have an oil change. I belie More

by shellidbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 18, 2024

Dealership Rating
Employee Rating

It was fast and easy to get approved for the car we looked at that day More

by HERNANDEZ.JESUS58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Aguilar, Richardo Fuentes, Paulina Mendoza

Jul 01, 2024

Lithia Hyundai of Odessa responded

Thank you, we appreciate your kind review and hope you will visit again soon. Take care.

May 04, 2024

Dealership Rating
Employee Rating

They always provide great customer service and help answer any questions I may have regarding my service. More

by ALBAUGHKRISTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes, Rafael Pena

May 06, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service team. We are glad to hear that you found our customer service to be great and that we were able to help answer your questions. We appreciate your feedback and look forward to serving you again in the future.

April 14, 2024

Dealership Rating
Employee Rating

They are a company that is very good at what they do. Had a few hiccups but they became reliable. More

by mikesfort
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Regina, Noemi

Apr 16, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, mikesfort. We're glad to hear that despite a few hiccups, we were able to provide you with reliable service. Your feedback is greatly appreciated.

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