Brian Rabeau

Sette and Nico were very helpful, respectful, polite and respectful. They both made the decision and purchase easy for me. They made a good team and I would recommend either one them to anyone in market for respectful. They both made the decision and purchase easy for me. They made a good team and I would recommend either one them to anyone in market for a new car. More

by jlcolbert2015 Verified Customer Verified Customer

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The service advisor Orlando Santiago and service manager Brian Rabeau were great. My abs pump was changed that I supplied. The truck sat for a day without any work being performed on it. Not sure why the Brian Rabeau were great. My abs pump was changed that I supplied. The truck sat for a day without any work being performed on it. Not sure why the dealership schedules appointments. They overbook and the person putting together the schedules is clueless and hard to understand. It seemed like it was a call center in India. The technician that worked on my truck, Mario Cifuentes, did a good job installing the pump. However, there were grease hand prints all around my upper fenders and the master cylinder was overfilled and the cap on wrong. When I went to fix the cap, brake fluid overflowed everywhere making a nice mess. I had to remove the excess fluid. Paying these ridiculous shop rates of $215 per hour, the work should be meticulous and I should not have to work on the vehicle after being worked on by the dealership. Being lazy and sloppy is the reason for a lower rating. More

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Brian made our experience friendly, honest, and seamless. We will be back to purchase future vehicles here. We will be back to purchase future vehicles here. More

by nicrodriguez0722 Verified Customer Verified Customer

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Brian made our experience friendly, honest, and seamless. We will be back to purchase future vehicles here. We will be back to purchase future vehicles here. More

by nicrodriguez0722 Verified Customer Verified Customer

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Had a great experience purchasing a vehicle from the dealership. The process was seamless from start to finish, and the team was attentive, knowledgeable, and supportive throughout. Special thanks to th dealership. The process was seamless from start to finish, and the team was attentive, knowledgeable, and supportive throughout. Special thanks to the salesperson (myself!) for outstanding service—proud to be part of such a dedicated group. More

by NA Verified Customer Verified Customer

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Sette was awesome, definitely made the purchase enjoyable! Worked behind the scenes to get our new Z71 deal done! enjoyable! Worked behind the scenes to get our new Z71 deal done! More

by RS13 Verified Customer Verified Customer

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They are always outstanding with helping us transition into our new cars, as we have purchased several from them. into our new cars, as we have purchased several from them. More

by SHAWNFITZGERALD78 Verified Customer Verified Customer

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Matthew was super. Without reservation, I would recommend him to anyone I know who is interested in purchasing a Chevrolet. Without reservation, I would recommend him to anyone I know who is interested in purchasing a Chevrolet. More

by david.a.mcdaniel Verified Customer Verified Customer

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🚨 BUYER BEWARE – Ferman Chevrolet Took Advantage of Me 🚨 I trusted Ferman Chevrolet with my Corvette after back-to-back hurricanes, only to be misled. Their service department lied, claiming my car wa 🚨 I trusted Ferman Chevrolet with my Corvette after back-to-back hurricanes, only to be misled. Their service department lied, claiming my car was unfixable—yet it was magically repaired and resold at a higher price after they pressured me into trading it in. Sales told me it was going to auction, but that was a lie. They worked together to ensure they profited while I lost thousands. ✔ Service lied about repairs ✔ Sales manipulated my trade-in ✔ Lack of accountability & gaslighting The only honest people were John in Parts & Brian (not the manager). Everyone else? Untrustworthy. If you value honesty—go elsewhere. More

by Anonymous Floridian Verified Customer Verified Customer

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Ferman Chevrolet - Tampa in Brandon and Ferman Collision Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th Centers (they blocked me to remove their tag) please tell me what is going on with my truck. It was dropped off at the Collision Center on July 11th 2024 for a job I was told would take 1.5-2 months. The truck has gone back and forth between the Collision Center and the dealership for mechanical work. Communication is horrible at best. I can't get a straight answer from anyone as to when my truck will be done or where it stands. The new bed showed up at the end of July and then the day after Christmas I get an email stating the wrong bed was put on my truck. I was told by the Collision manager that the correct bed was there Jan 17th and truck would hopefully be ready by the 24th. Service writer then tells me on the 21st my bed was delivered and they were checking it in. So which is it? I had to call today about 12 times to finally get to talk to someone about my truck. I was told my truck was with the mechanic to make sure nothing else was needed after the bed was completed. I was also told they were going to get started prepping the bed... It's been there over a week and nothing has been done??? They said give them another week and a half and hopefully it will be done. Also, I've tracked my truck all month via the Chevrolet app and it has not moved from the parking lot on Crater Lane. Ferman likes to post all the good reviews they get, let's see you share this one. We are quickly coming up on 7 months that you've had my truck. 7 MONTHS. That's 7 months of making payments, making insurance payments, making Onstar payments, all for a truck I can't even see.....xxx are we doing? I've reached out to WFLA Shannon Behnken to hopefully make this known to the public. This is getting ridiculous. GM Customer Service is proving to be about as helpful as an ice scraper in Miami. I would not recommend this place at all. More

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