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Brian Pena
Brian Pena at Biggers Chevrolet

Brian Pena | Page 3

Service Consultant

Biggers Chevrolet

1385 East Chicago Street
Elgin, IL 60120

Contact Me
4.7
45 Reviews

Dealership Experience

5 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

45 Reviews

Write a Review

45 Reviews of Brian Pena

June 26, 2026

Dealership Rating
Employee Rating

Everything was great and timely. Nice associate who helped me! I liked the updates given! More

by barteltjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2026

Biggers Chevrolet responded

Thank you for the kind words. Have a great day.

June 24, 2026

Dealership Rating
Employee Rating

It has been the sound time going there for an oil change and everything the experience has been excellent as well as the service More

by HAPKI69
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Print
Jun 24, 2026

Biggers Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear that you've had an excellent experience when you visited us for an oil change. Consistently providing outstanding service is what we strive for, and it's wonderful to know our team continues to meet your expectations. We truly appreciate your continued trust in Biggers Chevrolet and look forward to seeing you again for your future service needs!

June 21, 2026

Dealership Rating
Employee Rating

Brian really listened to my needs and understood. He explained anything that my car needed. More

by Ibe1of8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 24, 2026

Biggers Chevrolet responded

Thank you for the 5-star review! We're delighted to hear that Brian took the time to listen to your needs and clearly explain the services your vehicle required. Providing honest, transparent communication is an important part of the experience we strive to deliver. Thank you for choosing Biggers Chevrolet, and we look forward to serving you again in the future!

June 06, 2026

Dealership Rating
Employee Rating

Brian was great. Communicated through the process and went above and beyond to make sure my vehicle was in great working condition. More

by Susan Grimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2026

Biggers Chevrolet responded

Thank you for making the trip to purchase your vehicle from Biggers Chevrolet! We're thrilled to hear that your experience was quick, stress-free, and straightforward. We understand how important efficiency is, especially when traveling from out of state, and we're glad our team was able to make the process smooth and get you back on the road quickly. We truly appreciate your trust in us and your willingness to travel so far. Enjoy your new vehicle, and please don't hesitate to reach out if we can assist you in the future. Safe travels! 🚗✨

June 01, 2026

Dealership Rating
Employee Rating

I had a vibration noise and the service dept went all out to help me find out. So grateful there was no serious issues! More

by NANETTE391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas, Major Mitchell

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Jun 12, 2026

Biggers Chevrolet responded

Thank you for the Kind words. Have a Great Day.

May 26, 2026

Dealership Rating
Employee Rating

As usual, Awsome experience, In-N-Out as quick as possible. Constant updates to let you know what’s going on. I just overall family atmosphere might have to go back there next weekend. I forgot to as More

by MTOMAZOVICH
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas, Major Mitchell, Alex

Print
May 31, 2026

Biggers Chevrolet responded

Thank you for the kind words and positive review. Have a Wonderful day.

May 18, 2026

Dealership Rating
Employee Rating

They do a good job I been there for 5 years now And always have a great time there More

by m0n11989urfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Yari Arredondo

Print
May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 30, 2026

Dealership Rating
Employee Rating

They have a good team, kept me informed from the time the car arrived by tow to the time they called with the problem to the time I pickup the car. Tops More

by iambarbs1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue , Mike Dellas, Major Mitchell

Print
May 19, 2026

Biggers Chevrolet responded

Thank you for the Kind Words. Have a Great Day.

April 15, 2026

Dealership Rating
Employee Rating

The best people to do business with. Would not go anywhere else. Thank you Brian! More

by dellas63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Westphal, Roger Gutierrez, Mike Matthews, Yari Arredondo, Rebecca Proctor, Jill Hogue, Russell Shores , Mike Dellas, Major Mitchell

Print
Apr 28, 2026

Biggers Chevrolet responded

Thank you for your business and it was our pleasure to serve you. Happy Trails.

March 31, 2026

Dealership Rating
Employee Rating

I'm not satisfied with the service. I think they didn't change the oil in my car properly More

by Produccionucla
Recommend Dealer
No

Other Employees Tagged: Brian Pena

Print
Apr 02, 2026

Biggers Chevrolet responded

We are very sorry to hear about your experience and understand your concern regarding the oil change, this is certainly not the level of service we aim to provide. We take matters like this seriously and would appreciate the opportunity to look into this right away. Unfortunately, we are unable to identify your visit based on this review alone. Please contact our Service Director, Roger Gutierrez, at your earliest convenience so we can review your vehicle’s service and make things right. Your satisfaction is very important to us, and we want to ensure your vehicle was properly taken care of. We appreciate you bringing this to our attention and hope to hear from you soon.

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