Brian Nerka | Page 27

Our experience with the staff that we were in contact with were extremely knowledgeable and courteous. A no pressure attitude about any purchase was immdiately apparent. We felt very comfortable with t with were extremely knowledgeable and courteous. A no pressure attitude about any purchase was immdiately apparent. We felt very comfortable with the sales personnel. All questions were answered honestly and quickly. We received a very good price for our trade in. A top notch group of people at that dealership. More

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Received a prompt response after first inquiry Large Received a prompt response after first inquiry Large Vehicle selection Educated me as a consumer - knew their product well. Very help in helping me Received a prompt response after first inquiry Large Vehicle selection Educated me as a consumer - knew their product well. Very help in helping me select the vehicle that best met my family's needs. Never once did I have that "yucky" feeling during the vehicle selection or transaction. The entire experience was very pleasant. More

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I have always enjoyed their service. Freindly honest affordable. The only dealer service I can trust. Would recommend to any one. Two thumbs up! Sales is heat as well. affordable. The only dealer service I can trust. Would recommend to any one. Two thumbs up! Sales is heat as well. More

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From the time I made initial contact with Sue through the Business part of purchasing our new optima our experience at Luther Nissan Kia was top notch Business part of purchasing our new optima our experience at Luther Nissan Kia was top notch More

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Overall this was the one of the more positive experiences during the car buying process. I felt that Joe was extremely helpful in figuring out what we needed in a car. He spent a great deal of time trying t during the car buying process. I felt that Joe was extremely helpful in figuring out what we needed in a car. He spent a great deal of time trying to find the "right car" for us, even though it meant trudging through a lot of snow to find it. I was very pleased with his customer service and I felt comfortable throughout the experience. The only reason I am rating customer service at a 4, is due to the time I spent waiting for the paperwork to go through. I know it can be a long process, but it felt longer than my previous car buying experience. I kind of felt forgotten and there wasn't much explanation as to why there was such a long wait. Regardless of the wait time, I think I would go back to Luther Nissan/Kia in the future for additional car needs. More

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Very pleased with my experience in purchasing a NEW vehicle. These guys where very helpful and informational.. thanks for the great experience.. would recommend to others.. I walked in with a certain vehicle. These guys where very helpful and informational.. thanks for the great experience.. would recommend to others.. I walked in with a certain expectation but that all changed once I started working with John.. Thanks again!! More

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Jeff Kessler is an auto salesman for life in my book , he made me feel comfortable, laughed @ my jokes and heard and listen to all my needs of a car even gave advice, now I feel safe, Such a Great Salesman. made me feel comfortable, laughed @ my jokes and heard and listen to all my needs of a car even gave advice, now I feel safe, Such a Great Salesman. Brian Nerka also very good answered any ?'s I had and explained very well. Everyone was nice from lady @ greeting desk. Jeff & Brian are 2 Awesome, Down to Earth Real Guys. Thanks So Much More

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When I first went to the dealership, I was really excited because it was going to be my first time purchasing a car from a dealership. I am a college student, so my income wasn't very high, and my credit sc because it was going to be my first time purchasing a car from a dealership. I am a college student, so my income wasn't very high, and my credit score was decent. With that being said, Jeff, the salesman I worked with was very willing and rigorous with his effort in trying to help me get the car I wanted. It was a success. The purchase went smoothly and the follow ups are going great so far. I didn't receive some documents after my purchase, and so I called to follow up on it with Jeff. Our timing never really worked out, so Jeff had another colleague, Brian, follow up with me on this situation. Brian was very quick with trying to help me obtain my missing documents as fast as he could. He followed up with me in a timely manner and advised me that my documents are being rushed to be sent to me asap. I was very happy with the effort that the Luther Nissan Kia salesmen put in with my purchase. My experience is going great so far with my car as well as the service I get when I go back there to do maintenance such as oil changes etc. :) More

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I purchased a used vechicle here and i am very pleased with the purchase. David Burns was very helpful and friendly. And Brian Nerka was helpful and friendly too. I had a very good experience purchasing m with the purchase. David Burns was very helpful and friendly. And Brian Nerka was helpful and friendly too. I had a very good experience purchasing my vechicle there. Thank you for treating your customers good, that goes a long way. I will definately recommend friends and family to Luther Nissan Kia. More

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I came to Luther Nissan Kia for the first vehicle I would be purchasing/financing on my own. After browsing online for the vehicle I was interested in, the one from Luther was priced much lower that other s be purchasing/financing on my own. After browsing online for the vehicle I was interested in, the one from Luther was priced much lower that other sites and this made it the most attractive right off the bat. After taking the test drive, taking to the salesperson about the specs, features, details, and anything else I needed to know about the van I had pretty much made my decision. The Dealership worked really hard to make sure I was comfortable with my purchase and everyone that I came in contact with was friendly. More

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