Brian Nerka

Price was a significant part of our considerations, but more important to us was the character, responsiveness and cooperation from our salesperson, and the convenience of the buying process. My wife an more important to us was the character, responsiveness and cooperation from our salesperson, and the convenience of the buying process. My wife and I have both been involved with professional sales for over 40 years, and I have taught Marketing and Sales in 2 different MBA programs, so I am confident that I can tell a competent salesperson when I connect with one. I prepared a straightforward letter telling each of the 4 Twin Cities Kia Dealers' salespeople what we wanted and didn't want. Our salesperson Igor at Kia of Inver Grove Heights sent me an OTD price and 24 & 36 month Lease payments within one hour of receiving my letter. He sent me a Credit app online and we visited the next day. It turned out to be the best car buying experience we've ever had in 50 years of buying new cars. He was informative, cooperative, responsive, well-prepared and organized, and had us test driving our new Sportage within 20 minutes after arriving. He hooked us up with his very pleasant and well-organized finance manager, and then took us back out to our new car and spent 35 minutes showing us how to operate all the features, including getting my wife and I both operationally set up for Apple Car Play and Kia Connect. Great job Igor !! More

by dob247 Verified Customer Verified Customer

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Jovonie was very enthusiastic and attentive which helped us immensely through the purchasing process. We had a great leasing experience. us immensely through the purchasing process. We had a great leasing experience. More

by DinMN Verified Customer Verified Customer

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Very kind staff. Great service with all explanations of good things and bad things happening with vehicle Great service with all explanations of good things and bad things happening with vehicle More

by becmil34 Verified Customer Verified Customer

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They did a fantastic job. As we were on the time crunch they got everything done in time and more. Great job. As we were on the time crunch they got everything done in time and more. Great job. More

by artis.bisers Verified Customer Verified Customer

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Oil change prices are way too expensive, may be to make up for the 2 @ $5.00 each when you get a new car! up for the 2 @ $5.00 each when you get a new car! More

by Salvatore Verified Customer Verified Customer

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Joe Ray, the salesman did an outstanding job helping us through the process of buying our frontier and trading in another vehicle. Interactions with the staff were very cordial… They were definitely well t through the process of buying our frontier and trading in another vehicle. Interactions with the staff were very cordial… They were definitely well trained at Service. We will definitely consider using them in our next purchase. More

by bschwab0 Verified Customer Verified Customer

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Very helpful and friendly. They made the experience of buying a car painless. We look forward to working with you. Our salesman Danny, was great. They made the experience of buying a car painless. We look forward to working with you. Our salesman Danny, was great. More

by lsdrpeacock Verified Customer Verified Customer

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It took a long long time to go through the process. We were there from 10:30 to 430. The other thing is that the interest rate wasn’t really clear until the very end and by that time we just wanted the We were there from 10:30 to 430. The other thing is that the interest rate wasn’t really clear until the very end and by that time we just wanted the car. We liked our sales person. He was very personable.. the true matter of the warranty was not really disclosed until the very end. It was a surprise to us. More

by ldjgaj Verified Customer Verified Customer

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Absolutely great from start to finish. Thank you very much. I will definitely return for service in the future . Thank you very much. I will definitely return for service in the future . More

by DILLON.CASE Verified Customer Verified Customer

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Very good service. Tires are low. Filters are dirty. I can take care of it. Tires are low. Filters are dirty. I can take care of it. More

by MAURICESTEPHENS33 Verified Customer Verified Customer

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