Brian McCoy | Page 8

Nick and Brian in svc are rock stars as usual. They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very h They do anything to accommodate the car owners. Very difficult software update which was corrupt and wiped out my whole system. Both worked very hard along with the svc guys to figure out the problem, strip out all the bad doftware and reinstall. More

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Service was great. Had all tires replaced and wheels aligned + breaks replaced. One issue was a loaner car which had a damaged tire. Had all tires replaced and wheels aligned + breaks replaced. One issue was a loaner car which had a damaged tire. More

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Brian was very diligent and thorough in diagnosing the check engine light on my 2024 GLC. It restored my confidence in my brand new vehicle! check engine light on my 2024 GLC. It restored my confidence in my brand new vehicle! More

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I had a difficult mechanical issue that required escalation within the MB engineering section. Brian McCoy was on it every step of the way. He was responsive, pro active, provided regular updates a escalation within the MB engineering section. Brian McCoy was on it every step of the way. He was responsive, pro active, provided regular updates and saw the matter through to a successful resolution. And, he and the dealership followed up after service to ensure everything was working properly. More

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Great service. Efficient, professional and reliable. I would definitely recommend going there again. Thank you for all your help Efficient, professional and reliable. I would definitely recommend going there again. Thank you for all your help More

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Great experience as always. They communicate well and I always feel they have my best interests in mind. They communicate well and I always feel they have my best interests in mind. More

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Always a pleasure working with Brian McCoy. Assigned tasks completed quickly and accurately. Very satisfied. Assigned tasks completed quickly and accurately. Very satisfied. More

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Jeff Hirthler and the entire service staff are excellent and responsive to my car’s needs. Their work is always done right and on time. and responsive to my car’s needs. Their work is always done right and on time. More

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Service was great (A1- 5 year service), car is running really well. I would ask the Dealer to update the waitng area so it could be easier to work remotely while I wait. really well. I would ask the Dealer to update the waitng area so it could be easier to work remotely while I wait. More

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Mr. McCoy is one of the best service advisor at Mercedes-Benz of Princeton. He always pays attention to the details and gets the job done. He keeps you updated throughout the process. Mercedes-Benz of Princeton. He always pays attention to the details and gets the job done. He keeps you updated throughout the process. More

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