Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 8

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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5.0
352 Reviews
5.0

352 Reviews

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352 Reviews of Brian McCoy

March 31, 2024

Dealership Rating
Employee Rating

Great experience as always. They communicate well and I always feel they have my best interests in mind. More

by Dcohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin, Robert John Lisi

Apr 01, 2024

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 29, 2024

Dealership Rating
Employee Rating

Always a pleasure working with Brian McCoy. Assigned tasks completed quickly and accurately. Very satisfied. More

by ATM 7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Mercedes-Benz of Princeton responded

Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 27, 2024

Dealership Rating
Employee Rating

Jeff Hirthler and the entire service staff are excellent and responsive to my car’s needs. Their work is always done right and on time. More

by pblack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Mar 27, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 18, 2024

Dealership Rating
Employee Rating

Service was great (A1- 5 year service), car is running really well. I would ask the Dealer to update the waitng area so it could be easier to work remotely while I wait. More

by mkarp56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Mercedes-Benz of Princeton responded

We are super excited that your Mercedes-Benz service experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 11, 2024

Dealership Rating
Employee Rating

Mr. McCoy is one of the best service advisor at Mercedes-Benz of Princeton. He always pays attention to the details and gets the job done. He keeps you updated throughout the process. More

by Vini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

Mar 12, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 10, 2024

Dealership Rating
Employee Rating

Brian McCoy in service is always accommodating and easy to work with when car problems arise. Great trouble shooter, hard worker, and always courteous. More

by karenkgtd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 04, 2024

Dealership Rating
Employee Rating

Brian was extremely helpful in resolving all the issues satisfactorily. I also appreciated the complimentary multi point checking which ensured that the vehicle was in good condition. More

by koushikr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

Mercedes-Benz of Princeton responded

Thank you for the lovely service review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 28, 2024

Dealership Rating
Employee Rating

I always bring my car for service here. Everyone is very friendly and professional. Brian is excellent to deal with. He was very patient discussing the items included in my service and the More

by ldchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 19, 2024

Dealership Rating
Employee Rating

Excellent service - took the time to also handle a recent recall which I had not yet been informed of; provided loaner vehicle as they knew the recall and regular maintenance would take longer than was origi More

by MikeM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for our service team! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 12, 2024

Dealership Rating
Employee Rating

the scheduling was quick. Upon arrival the explanation on what requires for better performance and the cost was explained well. More

by johneyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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