Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 16

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Brian McCoy

September 01, 2022

Dealership Rating
Employee Rating

Brian explained the problem why my a/c failed. He kept me updated with the repair and estimated cost. More

by Jennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2022

Dealership Rating
Employee Rating

Robert Lisi was extremely knowledgeable and friendly in helping me sort through the many questions about using some of my C class features. He is very patient and a pleasure to deal with! My service man More

by lorilangsner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2022

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 31, 2022

Dealership Rating
Employee Rating

Brain and staff is very professional and courteous. They provided the right advice when we were in panic state and fitted our vehicle with their extremely busy schedule. Thanks to all the people at Mer More

by ASD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 03, 2022

Mercedes-Benz of Princeton responded

Thanks for telling us that Brian was very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2022

Dealership Rating
Employee Rating

good but not perfect, the front desk is not hospital, the service and recall are finished on time. More

by W15602
Recommend Dealer
Yes
Aug 29, 2022

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 27, 2022

Dealership Rating
Employee Rating

I have always had a great service experience at Mercedes’ Benz of Princeton! Special thanks to Victor Rivera, and Brian McCoy, and the technicians! Truly the best service experience! More

by mbclk55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Rivera , Paula Dzwonkowska

Aug 29, 2022

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 22, 2022

Dealership Rating
Employee Rating

Service advisor was very helpful in assisting me with the service. Very friendly team. Thanks More

by Vishwateja44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 22, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 16, 2022

Dealership Rating
Employee Rating

Courteous staff, reasonable appointment availability, service status updates, service completion timeliness with recommended follow up. More

by rkong911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

August 04, 2022

Dealership Rating
Employee Rating

I have been dealing with the service department Brian McCoy for over 20 years and is one of the reasons I continue to buy from this dealership. More

by cnico5218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Dzwonkowska

Aug 09, 2022

Mercedes-Benz of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 17, 2022

Dealership Rating
Employee Rating

I received a recall letter about a week ago. I called and scheduled an appointment with Brian. I dropped my car off a few days later. My car was fixed and washed the next day. Everything was smo More

by ekeller2830
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jul 18, 2022

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review for our service team! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

July 10, 2022

Dealership Rating
Employee Rating

I took my 2011 ML63 in for the Brake Booster recall. Outstanding and Professional services ensuring my joy is road worthy! Thank you!! More

by Purvis771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2022

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review for Brian! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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