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Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton

Brian McCoy | Page 13

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.9
351 Reviews
4.9

351 Reviews

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351 Reviews of Brian McCoy

February 17, 2023

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Employee Rating

Everyone was so professional. They were very accommodating - I felt I could trust the team. I cannot say enough good things about Brian (service) and Arno (sales). More

by brenda.j.palmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2023

Mercedes-Benz of Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Mercedes-Benz of Princeton; we look forward to having you as one of our valued customers for many more years to come! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 15, 2023

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Employee Rating

Excellent customer service, with a clear dedication to working towards resolution of any vehicle issues and customer concerns. More

by MikeM
Recommend Dealer
Yes

Other Employees Tagged: Michael D. Hoehman

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Feb 21, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 12, 2023

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Employee Rating

The service engagement was prompt, the representative was able to describe the issue and the fix very quickly and could fix it in short time. More

by nlabh01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai

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Feb 14, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 11, 2023

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Employee Rating

This dealer has a very good service department! Responsive and very communicative. Brian is an excellent service manager! More

by Leslie.kurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 11, 2023

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Employee Rating

Efficient, organized and attentive. Brian knows what he’s doing and handles all questions professionally. Waiting area is clean and comfortable. More

by Bsgbfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

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Feb 14, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

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I had an issue and brought my car in late in the day without an appointment. Brian was able to squeeze me in and get me on my way quickly. Highly appreciated! More

by JTKonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Mercedes-Benz of Princeton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we exceeded your expectations. Thank you again for choosing Mercedes-Benz of Princeton; we look forward to having you as one of our valued customers for many more years to come! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

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Employee Rating

Excellent Sevice, friendly, courteous, and helpful. The service rep Brian McCoy provided important communication and timely responses. Very pleased with the service. More

by Jimbarnes013@gmail.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

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Feb 14, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in our service team! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2023

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Great team! Brian helped me with the servicing. Service was prompt and no issues. Thanks! More

by RK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 07, 2023

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Employee Rating

Great team! Nice to work with all of them, quick turn around. No issues with my service More

by gabbyraffo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arno Orsini

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Feb 14, 2023

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 25, 2023

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Employee Rating

We have been dealing with Princeton MotorSport since 1983. And Doug Greces has been our salesman from the start, one of the most genuine, honest man I ever met next car you want to buy, buy a Mercedes B More

by Vmazzella69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler, Linda Tague, Victor Rivera, Doug Greces, Andrew Horne, Michael D. Hoehman

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Jan 30, 2023

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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