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Brian Matthews
Brian Matthews at Herb Chambers Lexus of Sharon

Brian Matthews

Service Manager

Herb Chambers Lexus of Sharon

25 Providence Hwy, Rte. 1
Sharon, MA 02067

4.9
58 Reviews
4.9

58 Reviews

Write a Review

58 Reviews of Brian Matthews

September 30, 2024

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Employee Rating

Chris made my total experience pleasant and stress-free with his professional and friendly demeanor. His knowledge and patience on my search for my new car was a success! Extremely satisfied, Deb More

by 60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers, Christopher Anderson, Amy Frederick, Matthew Kline, Earl Ko

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Sep 30, 2024

Herb Chambers Lexus of Sharon responded

We're delighted to hear that Chris provided a pleasant and stress-free experience at Herb Chambers Lexus of Sharon. Thanks for sharing your satisfaction with us, Deb! Enjoy your new car!

August 30, 2024

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Employee Rating

Best customer service I have ever received for car maintenance, Brian explained in detail what my car needed and the waiting room was comfortable and welcoming More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2024

Herb Chambers Lexus of Sharon responded

Karen, we're delighted to hear that Brian provided such excellent service and made your visit at Herb Chambers Lexus of Sharon comfortable. Thanks for sharing your experience!

January 29, 2024

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Employee Rating

Brian was Fantastic. I definitely recommend him to my friends & acquaintances. Great service, very professional and efficient. Did went extra mile to accommodate my needs More

by PK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Graf, Johnny Dang

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Jan 29, 2024

Herb Chambers Lexus of Sharon responded

We're so happy to know that Brian and Eric provided you with a fantastic experience at Herb Chambers Lexus of Sharon. Thanks for your recommendation - we'll make sure to pass along your kind words. Safe travels in your new vehicle!

December 16, 2023

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Employee Rating

Had my car serviced and need work done so they gave me a loaner. Monica Paz and Brian Mathews were so nice and explained details to me. I never been so happy to receive my car back. Would highly recommende More

by Clserafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Paz

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Dec 18, 2023

Herb Chambers Lexus of Sharon responded

We're delighted to know that Monica and Brian provided you with excellent service at Herb Chambers Lexus of Sharon. It's great to see your recommendation, thank you for taking the time to share this positive experience!

December 16, 2023

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Employee Rating

Excellent dealership to do business with nice and professional services from everyone starting with the salesman to service I love 💕 it More

by rlapaz68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers, Mark Forcucci, Randy Vicente , Julio Ortiz

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Dec 18, 2023

Herb Chambers Lexus of Sharon responded

We're so glad to know you had a great experience with our team at Herb Chambers Lexus of Sharon! We strive for excellence in all areas, from sales to service. Thanks for the love and support!

December 15, 2023

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Employee Rating

This is my favorite 😍 Lexus dealership everyone is so professional and polite also love 💕 the cafeteria area the two ladies there Pam and Maryland are so nice and friendly More

by rlapaz68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers, Mark Forcucci, Randy Vicente

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Dec 15, 2023

Herb Chambers Lexus of Sharon responded

We're delighted to know that you had a great experience at Herb Chambers Lexus of Sharon! It's wonderful to see our team, including Pam and Maryland in the cafeteria area, made such an impression. Thanks for sharing your review with us!

December 14, 2023

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Employee Rating

The staff at Lexus of Sharon service department are The Best! They are extremely helpful, knowledgeable and friendly. We have a Lexus dealer closer to home, but I prefer to drive the extra miles for the More

by Lindalu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerry Baker, Matthew Kline , Jackson Callahan

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Dec 14, 2023

Herb Chambers Lexus of Sharon responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Herb Chambers Lexus of Sharon. Safe travels!

November 03, 2023

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Employee Rating

Ronni always provides excellent customer service. Herb Chambers has provided excellent service for the past 10 years and I would highly recommend them to anyone. More

by southturn24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronni Travers

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Nov 06, 2023

Herb Chambers Lexus of Sharon responded

We're delighted to know that you've been satisfied with the service from Ronni and our team at Herb Chambers Lexus of Sharon for over a decade! Thanks so much for your recommendation, we truly appreciate it. Hope to see you down the road for any of your future needs!

October 02, 2023

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Employee Rating

I received excellent service and the team at Herb Chambers (Sharon) is superb. Their really care about their customers. More

by wds1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Valadao, Marilyn at the lounge area.

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Oct 03, 2023

Herb Chambers Lexus of Sharon responded

We're delighted to know you received excellent service from our team at Herb Chambers Lexus of Sharon. We truly do care about our customers and appreciate your feedback!

September 26, 2023

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Employee Rating

Sales and service are exceptional Courteous friendly and go over and above to please! You are a friend the moment you walk in😀 More

by ampupko
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jackson Callahan, Ariel is super

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Sep 27, 2023

Herb Chambers Lexus of Sharon responded

Ampupko, we're delighted to know that you felt like a friend from the moment you walked into Herb Chambers Lexus of Sharon. Our team always aims to go above and beyond for our customers. Thanks for your review!

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