Brian Martin
Brian Martin at Subaru of Pembroke Pines
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Brian Martin

Bodyshop Director

Subaru of Pembroke Pines

16100 Pines Boulevard
Pembroke Pines, FL 33027

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30 Reviews
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30 Reviews

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30 Reviews of Brian Martin

January 29, 2024

Dealership Rating
Employee Rating

Be careful with Service Department and one of the Service advisor name JS TERRIBLE SERVICE ! More

by import-export
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Jon Whitney

Feb 12, 2024

Subaru of Pembroke Pines responded

Would you consider sharing further details about your experience? I want to address your concerns, but I will need more information to do so. I look forward to hearing from you. Thank you, Rosalie Marti - Service Manager - 954-443-2500

February 26, 2021

Dealership Rating
Employee Rating

Very professional and efficient. Thing were done when promised. He explained everything to me so I could understand. There was an accident with my car and they fixed it at no cost. More

by ANGups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 25, 2021

Dealership Rating
Employee Rating

Did great job. Everything was clearly explained and executed in timely manner. Car was clean and respected. Dealership was clean and COVID safe. Will come back for service again. More

by CJV024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Rudy Font , Jon Whitney

February 06, 2021

Dealership Rating
Employee Rating

Joe Salerno continues to exceed my expectations. He goes the extra mile to satisfy his client. So far, for me it is worthwhile drive 22 miles to your dealership More

by americasrep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Tony D'Argenzio, Jon Whitney

January 29, 2021

Dealership Rating
Employee Rating

You guys provide fantastic service! I love that each time I bring my car and you guys wash it for me. It’s a pleasure to do business with you. More

by TEGALOS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Jon Whitney

December 11, 2020

Dealership Rating
Employee Rating

Service was excellent, and car was super clean, when I got it back. The time in and out was very quick, looking forward to see you guys in the New Years More

by ulysses9
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Jon Whitney

November 29, 2020

Dealership Rating
Employee Rating

I had scheduled an appointment for a recall on my Subaru. They had informed me when I made the appointment it would take 2-2.5 hours to complete. Once I got there they let me know that it was going to take More

by Less Track
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Jon Whitney

Jan 11, 2021

Subaru of Pembroke Pines responded

I'm sorry to hear that we haven't earned your five-stars. I would like to see what I can do to make things right. Would you please call me at your earliest convenience? Thank you, Chris Vazquez - Service Manager - 954-443-2500

October 31, 2020

Dealership Rating
Employee Rating

Appreciate the transparency and advice. Repair done on time. Car drives much better. Thanks — why a 25 word minimum? There’s not much more to say More

by TOMJAHNES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Jon Whitney

September 16, 2020

Dealership Rating
Employee Rating

Amazing service as always! Always a pleasure to service my vehicle, knowing that the best is being done for for my Hog. Lol. Best dealership on all counts. More

by itakoning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin, Merva Jackson , Jon Whitney

September 08, 2020

Dealership Rating
Employee Rating

GREAT SERVICE ELBA the service rep was very efficient and provided on time delivery of the required service. I would recommend dealing with her any time they need service More

by SKULLY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Robert Ladaga, Stephen Scott Mankin , Jon Whitney

1

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