Jaime Gaitan

Excellent service very charismatic and really fought for a good deal for me. 10 out of 10 would recommend. a good deal for me. 10 out of 10 would recommend. More

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Great purchasing experience and quick response for an out of state vehicle purchase. Paperless process was convenient. Although the initial purchase was smooth. The aftersale treatment was poor. They ow of state vehicle purchase. Paperless process was convenient. Although the initial purchase was smooth. The aftersale treatment was poor. They owed me $500 for mirror covers and it took weeks to receive. My temp tags expired today. Dealership promised they would overnight a replacement temp tag on Tuesday, it is now Sunday and received nothing. Now no response from anyone. In addition, after driving home from the dealership, both front axles need to be replaced but they claim the vehicle was fully serviced with no mechanical issues. Lastly, now the air conditioning stopped working. Do not buy a vehicle from this dealership. More

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I recommended Juan Carbonell is one of the best seller in the Subaru of Pembroke Pines! the Subaru of Pembroke Pines! More

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Juan helped me get a son for my car. He was patient, thoughtful and knowledgeable. I thank him and the rest of the staff for all their help He was patient, thoughtful and knowledgeable. I thank him and the rest of the staff for all their help More

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Rating: ⭐☆☆☆☆ Title: Lawsuit Filed for $1,398 – Lack of Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to reso Management Integrity ​"I am writing this to warn other customers about the lack of accountability at this dealership. After a failed attempt to resolve a financial dispute of $1,398, I have been forced to officially file a lawsuit against Subaru of Pembroke Pines (Brittmotors, LLC) in Broward County Small Claims Court. ​It is extremely disappointing that leadership, specifically Alain de Rougemont (General Manager) and Jaime Gaitan (Director of Finance), have allowed a $1,300 issue to escalate into legal litigation. I have provided ample opportunity for them to do the right thing, yet they have chosen to remain silent. ​To any potential buyers: be very careful with your money here. If something goes wrong, management would rather see you in court than provide basic customer service. I will be updating this review with the official court judgment for all to see. Case # [Insert Case Number] pending." More

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Juan Luis Carbonell outstanding salesman, fair negotiator, very understandable and willing to help you fulfill your dreamed car. negotiator, very understandable and willing to help you fulfill your dreamed car. More

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Absolutely best experience ever buying a vehicle- everyone in the process was so helpful and kind everyone in the process was so helpful and kind More

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I had an outstanding experience with Julio Campos,he was incredibly knowledgeable ,patient, and genuinely passionate about helping me find the perfect car, never feel rushed or pressured. He walked me thro incredibly knowledgeable ,patient, and genuinely passionate about helping me find the perfect car, never feel rushed or pressured. He walked me through every feature and made me the entire process smooth and transparent, if you are looking for great customer service ask for Julio Campos at Subaru of Pembroke Pines. We love our new Outback 2026.. More

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We were pleasantly surprised at the expediency and care that Ray and his associates had in dealing with our peculiar transaction. They were able to work with a moderate credit score to achieve something I that Ray and his associates had in dealing with our peculiar transaction. They were able to work with a moderate credit score to achieve something I couldn’t have gotten almost any where else. Dropped our APR 6 whole percent! More

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Doy gracias a Dios porque salgo con carro NUEVO. , gracias también al representante que me atendió: JUAN CARBONELL., excelente como persona y como “business man” a quien agradezco toda su ayuda, aten , gracias también al representante que me atendió: JUAN CARBONELL., excelente como persona y como “business man” a quien agradezco toda su ayuda, atención y valiosa colaboración. Amo a SUBARU, soy su cliente fiel desde hace casi 30 años y no la cambio por nada. MUCHAS GRACIAS SUBARU! MUCHAS GRACIAS JUAN! More

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