Brian Franklin

This was the best vehicle buying experience I’ve ever had! The team was very thorough! I never felt pressured and it was quick and easy. Big shoutout to Ken and the rest of the team for getting me into a had! The team was very thorough! I never felt pressured and it was quick and easy. Big shoutout to Ken and the rest of the team for getting me into a new Ram More

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My service visit on 03-25-25 was performed by Klaben. As always, every step from scheduling to pick up was done according to plan. Joe Hilliard always does a great job in taking care of me. He is a pleas As always, every step from scheduling to pick up was done according to plan. Joe Hilliard always does a great job in taking care of me. He is a pleasure to deal with and is a great representative of the Klaben Family Auto Group. I will continue to buy, lease my next vehicle which will be my tenth. What a wonderful company to work with!!! More

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I’ve been working with Klaben for a number of years now and it has always been a great experience and it has always been a great experience More

by craigwaters55 Verified Customer Verified Customer

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Process was very quick and helpful. Everything was explained very well and all questions were answered. Everything was explained very well and all questions were answered. More

by dan@tth.com Verified Customer Verified Customer

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Ken Harris was amazing from the minute I put the inquiry in on the Ram I saw online. I spoke with him either through text or phone call every day until I got to the Dealership to see the truck in person. Ke in on the Ram I saw online. I spoke with him either through text or phone call every day until I got to the Dealership to see the truck in person. Ken had texted me on Thursday morning to tell me he was sending the Ram to the detail shop that way if I liked the ram truck it was ready for me to take home without waiting around at the shop. Our visit to the dealership was the best experience my wife and I have ever had at any dealership. Between Ken Harris and Brian Franklin in the finance Dept. we were there for a total of 2 hours. and 25 minutes of that was the test Drive. A lot of the time spent there was my wife and I talking to Ken. When someone is so personable and caring it is hard not to have other conversations besides just talking about cars/trucks, rates, and money. I would say just the whole buying process lasted about 45 minutes tops. This was our first time at Klaben and in the future I do not plan on purchasing from any other dealership or with any other salesman. Ken Harris takes pride in what he does, is very knowledgeable and has over the top communication skills with his customers. More

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From start to finish, a complete and professional experience. I’ve found my salesperson and dealership for a long time coming. experience. I’ve found my salesperson and dealership for a long time coming. More

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Friendly and to the point! Great to work with and was straightforward and honest the entire time. Would recommend! Great to work with and was straightforward and honest the entire time. Would recommend! More

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Always a great Experience. Josh was very knowledgeable and efficient throughout the entire process. It is a great facility, very clean, and the entire staff is friendly and acc Josh was very knowledgeable and efficient throughout the entire process. It is a great facility, very clean, and the entire staff is friendly and accommodating More

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Josh did a great job and was great to work with and I will recommend to others. will recommend to others. More

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Great customer service and I felt like my concerns were important. Melissa is always willing to help and make sure everything is perfect before leaving the service bay. important. Melissa is always willing to help and make sure everything is perfect before leaving the service bay. More

by sev1017 Verified Customer Verified Customer

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