Brian Franklin

They were all GREAT, helpful, understanding, patient & just over all fantastic customer service! 10/10 recommend them to anyone I know looking for a car! just over all fantastic customer service! 10/10 recommend them to anyone I know looking for a car! More

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Purchasing my Jeep GC was smooth from start to finish. They answered all of my questions and were easy to deal with. They answered all of my questions and were easy to deal with. More

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The dealership is always clean and has very pleasant and professional people to work with professional people to work with More

by craigwaters55 Verified Customer Verified Customer

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Very nice person to deal with. Quick and easy, not spending the whole day there Quick and easy, not spending the whole day there More

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So happy with the new Jeep Chris helped me with! This is the 6th vehicle I’ve gotten from the team, and each experience is better than the last. Steve and Brian also did a great job getting me i This is the 6th vehicle I’ve gotten from the team, and each experience is better than the last. Steve and Brian also did a great job getting me in and out of finance quickly and exactly where I asked to be payment-wise! Recommend this team to anyone! More

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As usual, Chris Hamilton, Steve Stephens, and Brian Franklin came through for us on a new Jeep Wrangler once again! They always do everything they can to put a deal together that exceeds our expectatio Franklin came through for us on a new Jeep Wrangler once again! They always do everything they can to put a deal together that exceeds our expectations. We’ll never go anywhere else! More

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My family has purchased from Klaben over the last 30 years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did ever years and keep coming back. The Customer Service is A1, I called to see if there was a specific vehicle available and reached Ken Harris. We did everything over the phone/email on a Friday. Bank was closed Saturday, and he was off on Monday. Tuesday morning 5 minutes after opening he messaged with a buyer's order and asked what I wanted to do next. We scheduled a time to come in that afternoon, and he gave me a list of what to bring. I walked in at 5:15 my vehicle was clean and ready. We met with him and scheduled our first free service appointment, then met with Brian Franklin in Finance. Brian had all paperwork ready to go. We went over payment options with no hidden surprises. We were out of finance by 5:45. Ken then spent the next 20 minutes going over all the features of my vehicle with me. Leaving there I felt we were treated very well. Both Ken and Brian didn't treat us as if they wanted to throw us the keys and "get out". Even talked with Brian about my last two purchases with them--that he brought up. Then to top it off this morning Ken reached out to make sure I was enjoying my vehicle and to make sure I didn't have any other questions. Not as if it was a requirement but as a genuine concern. One of a kind Salesman!!! I have no doubt we will be back again. More

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Ken Harris was great. He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there wa He was very knowledgeable, helpful and courteous. All other Klaben personnel were helpful as well. Transaction took us past closing time and there was no effort to hurry us along. Would return for the right vehicle in a heartbeat. More

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Mr. Klaben along with family and staff truly pride themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and themselves on putting the customer first and the transaction second. I will forever be thankful for having the pleasure to have been an employee and a customer of this incredible dealership. They truly take the buying process out and make sure it's more of a personal experience and go above and beyond to make sure no matter the situation you leave Klaben with a smile and satisfaction. I will forever be thankful for every lesson I was blessed to learn from this place. Don't just buy a car build a relationship the last generations!! More

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Casey was great. Klaben is like family at this point. They always have exactly what i want! Klaben is like family at this point. They always have exactly what i want! More

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