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Brian Cortes
Brian Cortes at Universal Hyundai
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Brian Cortes

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.9
54 Reviews

Industry Experience

35 yrs

Specialties & Trainings

Nissan

4.9

54 Reviews

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54 Reviews of Brian Cortes

October 22, 2024

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Employee Rating

The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. More

by Clickmeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Ramces Rivera, Janlique Vazquez

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Oct 22, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 20, 2024

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Employee Rating

My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More

by april.lansed
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jacob McNeely

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Oct 21, 2024

Universal Hyundai responded

April, It's great to hear that Brian and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 15, 2024

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Employee Rating

The costumer service is very good. They give us all option to buy the car More

by KIRSTJOL321
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Simo Bassi

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Oct 16, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 07, 2024

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Employee Rating

Excellent, professional, great job. Brian is good sales. The installation is clean and comfortable. Thank you More

by Sebastian Montes de oca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Aug 07, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

Dealership Rating
Employee Rating

Is a great dealer that goes out this world to ensure that the customers are treated with courtesy and respect at all times and will answer the questions with great accuracy More

by BELLUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Cesar Alegre, Giovanni Perez

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Jul 31, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2024

Dealership Rating
Employee Rating

Awesome, amazing & good service. Adrian el travieso y Bryan Cortes are the best. I'll recommend them without any doubt. More

by burro_fiona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Adrian Grullon

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May 29, 2024

Universal Hyundai responded

Thank you for taking the time to provide our team at Universal Hyundai with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 25, 2024

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Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, Errol Gillette, Michael Hernandez, John Booth , Nick Gomez

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Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 07, 2024

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Employee Rating

Muy atentos El servicio fue muy completo. Muy agradecido Todo muy bien. Ok Ok ok More

by rjrlavega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

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Mar 07, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we could help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

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Employee Rating

The manager that was helping they day befire told me something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him More

by lilliam.pagan
Recommend Dealer
No

Other Employees Tagged: Brian Cortes

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Feb 08, 2024

Universal Hyundai responded

Lilliam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 14, 2023

Dealership Rating
Employee Rating

Personnel was very kind and professional. They always look how to help me and explain everything in derail More

by mildred-h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Nov 15, 2023

Universal Hyundai responded

Mildred, Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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