Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brian Cortes
Brian Cortes at Universal Hyundai
Refer Me

Brian Cortes

VIP Loyalty Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.9
54 Reviews

Industry Experience

35 yrs

Specialties & Trainings

Nissan

4.9

54 Reviews

Write a Review

54 Reviews of Brian Cortes

October 22, 2024

Dealership Rating
Employee Rating

The sales team is spectacular and very knowledgeable and helpful. I am very happy with my new car. More

by Clickmeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Ramces Rivera, Janlique Vazquez

Report | Print
Oct 22, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 20, 2024

Dealership Rating
Employee Rating

My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More

by april.lansed
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jacob McNeely

Report | Print
Oct 21, 2024

Universal Hyundai responded

April, It's great to hear that Brian and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 15, 2024

Dealership Rating
Employee Rating

The costumer service is very good. They give us all option to buy the car More

by KIRSTJOL321
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Simo Bassi

Report | Print
Oct 16, 2024

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 07, 2024

Dealership Rating
Employee Rating

Excellent, professional, great job. Brian is good sales. The installation is clean and comfortable. Thank you More

by Sebastian Montes de oca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Aug 07, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

Dealership Rating
Employee Rating

Is a great dealer that goes out this world to ensure that the customers are treated with courtesy and respect at all times and will answer the questions with great accuracy More

by BELLUV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Cesar Alegre, Giovanni Perez

Report | Print
Jul 31, 2024

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2024

Dealership Rating
Employee Rating

Awesome, amazing & good service. Adrian el travieso y Bryan Cortes are the best. I'll recommend them without any doubt. More

by burro_fiona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Adrian Grullon

Report | Print
May 29, 2024

Universal Hyundai responded

Thank you for taking the time to provide our team at Universal Hyundai with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 25, 2024

Dealership Rating
Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Jennifer Cacciola, Errol Gillette, Michael Hernandez, John Booth , Nick Gomez

Report | Print
Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 07, 2024

Dealership Rating
Employee Rating

Muy atentos El servicio fue muy completo. Muy agradecido Todo muy bien. Ok Ok ok More

by rjrlavega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

Report | Print
Mar 07, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we could help and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

Dealership Rating
Employee Rating

The manager that was helping they day befire told me something and they day after when i went he came with a different story after i lost like 4 hours of work to loose like 5 hours in the dealer for him More

by lilliam.pagan
Recommend Dealer
No

Other Employees Tagged: Brian Cortes

Report | Print
Feb 08, 2024

Universal Hyundai responded

Lilliam, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 14, 2023

Dealership Rating
Employee Rating

Personnel was very kind and professional. They always look how to help me and explain everything in derail More

by mildred-h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Report | Print
Nov 15, 2023

Universal Hyundai responded

Mildred, Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
2
...
6

Dealership Inventory (619 Vehicles)

new 2025 Hyundai Palisade car, priced at $54,840
2025 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$54,840
View Details
used 2021 Hyundai Sonata car, priced at $19,587
2021 Hyundai Sonata
used
Portofino Gray exterior
Automatic
Front-wheel Drive
$19,587
View Details
new 2025 Hyundai Tucson car, priced at $31,469
2025 Hyundai Tucson
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
$31,469
View Details
new 2024 Hyundai Santa Fe car, priced at $41,129
2024 Hyundai Santa Fe
new
Shimmering Silver exterior
Automatic
Front-wheel Drive
$41,129
View Details
new 2025 Hyundai IONIQ 6 car, priced at $39,919
2025 Hyundai IONIQ 6
new
Curated Silver exterior
Automatic
Rear-wheel Drive
$39,919
View Details
used 2022 Mazda CX-9 car, priced at $23,816
2022 Mazda CX-9
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
$23,816
View Details
View All Inventory