Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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159 Reviews
not yet
rated

159 Reviews

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159 Reviews of Brian Cook

November 11, 2025

Dealership Rating
Employee Rating

Took my truck for oil change and service was great. Glad they offer Saturday service. More

by jh401975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Favela, John Gordon

Nov 12, 2025

Pedder Nissan responded

Thank you for choosing us for your oil change! We're thrilled to hear you had a great experience and are pleased with our Saturday service option. We appreciate your business and look forward to serving you again in the future.

November 10, 2025

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I worked with Sam in the Service Dept. He was very friendly and attentive. He kept me informed the whole time More

by MARIOSOLISMEDINA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Pedder Nissan responded

Thank you for your kind words! Sam takes great pride in providing excellent service and customer satisfaction. We're glad you had a positive experience and we look forward to working with you again in the future.

November 12, 2024

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Employee Rating

Sam has the best customer service skills that I’ve experienced at a dealership. Our visit was exemplary and the bathrooms were clean. Big thanks to Sam for being so kind! More

by Fern
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Recommend Dealer
Yes

November 05, 2023

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Your Dealership is great 👍🏿 thanks for your service 👍🏿 and your good service on my car 🚗 More

by STEVENSIMMS165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones , Denise Ennen, Kevin Foster, Leo Soto

October 21, 2023

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Employee Rating

He was accurate complete and honest in the work he had done on my car. More

by BILL Frayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, John Gordon , Kevin Foster

October 14, 2023

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Got us in and determined the problem right away. Did the job right and kept us informed More

by AGOULD9834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco , Kevin Foster, Leo Soto

October 12, 2023

Dealership Rating
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Jose is the best ! He was super helpful and polite.I can’t say enough about how professional and personable he was. More

by LAURAGILL0829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela , Kevin Foster

September 30, 2023

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Great dealership with even greater customer service! My service advisor John was super helpful, and was able to get the repairs completed on my vehicle faster than expected. More

by JCRUMP2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, Warren Jones , Leo Soto

February 01, 2022

Dealership Rating
Employee Rating

Treated well, excellent service, Mr Gordon went above & beyond for someone not from the area ( was just staying at the casino) More

by richrivera09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Gordon, service advisor 5 star rating

Feb 05, 2022

Pedder Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2022

Dealership Rating
Employee Rating

Friendly staff and prompt response to my request and reliable. The environment is also serene and friendly More

by joudika5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco , Kevin Foster

Feb 15, 2022

Pedder Nissan responded

We appreciate your positive review about your recent experience with us!

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