Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Brian Cook
Brian Cook at Pedder Nissan

Brian Cook

Shop Foreman

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

4.6
181 Reviews
4.6

181 Reviews

Write a Review

181 Reviews of Brian Cook

March 11, 2026

Dealership Rating
Employee Rating

The service team is always amazing and go above and beyond to help with your vehicle needs More

by Lizsheehe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

Report | Print
Mar 14, 2026

Pedder Nissan responded

Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.

February 27, 2026

Dealership Rating
Employee Rating

I’m just writing this because I have nothing else to say, but they are good and helpful More

by bmccullor565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cristian

Report | Print
Mar 02, 2026

Pedder Nissan responded

Thank you for taking the time to leave a review, we are glad to hear that you found our team helpful. We strive to provide excellent service to our customers and we appreciate your support!

February 20, 2026

Dealership Rating
Employee Rating

They are my family dealership for about 15 yrs they look out for me I’m a widow. 8 of those yrs. More

by applegate18801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russ Ward, Juan Cano, Gregg Velasco, Jose Favela, Kody Voyles, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

Report | Print
Feb 21, 2026

Pedder Nissan responded

Thank you for your loyal support over the past 15 years! We are honored to have you as part of our dealership family and will continue to take care of you as we have for the past 8 years.

February 06, 2026

Dealership Rating
Employee Rating

The extended warranty I purchased got all screwed up and Pedder says it’s the warranty company’s fault. Not sure who’s fault it really is but all I know is I had to pay $750 for a repair that an extended wa More

by VicShanno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Cano, Aaron Myers, Tyler Zimmerman

Report | Print
Feb 09, 2026

Pedder Nissan responded

We apologize for any inconvenience with your extended warranty. Our team is actively working with the warranty company to resolve this issue and ensure that you receive the coverage you paid for. Thank you for bringing this to our attention.

January 26, 2026

Dealership Rating
Employee Rating

Easy in easy out great peeps except green Bay packers fan he cried to much about bears beating them will be back again I like your dealership More

by gaylasaxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

Report | Print
Jan 29, 2026

Pedder Nissan responded

Thank you for the positive review! We are so glad to hear you had an easy and enjoyable experience at our dealership. Sorry about the Packers fan, but we can't please everyone. We can't wait to have you back again!

January 21, 2026

Dealership Rating
Employee Rating

The People are nice and respectful. The work done my the technicians is of high quality. More

by swatdawg89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Myers, Tyler Zimmerman, John Gordon, Warren Jones , Kevin Morris

Report | Print
Jan 22, 2026

Pedder Nissan responded

Thank you for your kind words! Our team takes pride in providing quality work and exceptional customer service. We're so glad you had a positive experience and we look forward to serving you again in the future.

January 17, 2026

Dealership Rating
Employee Rating

The worst service manager 15000 miles on tires and they do the service tires shot More

by sgates1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregg Velasco, Jose Favela, Kayla Nevarez, John Gordon, Warren Jones, Sam Nuno

Report | Print
Jan 20, 2026

Pedder Nissan responded

I apologize for your negative experience with our service manager. We will investigate the issue with your tires and work to resolve it promptly. Thank you for bringing this to our attention.

January 10, 2026

Dealership Rating
Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Manny Gutierrez, Gregg Velasco, Jose Favela, Jose Cardoso, Kayla Nevarez, John Gordon, Warren Jones, Zenia Alberto, Sam Nuno

Report | Print
Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

January 03, 2026

Dealership Rating
Employee Rating

In all honesty the dealership was great and the people at the service desk were amazing. They helped me out with every question I had and my concerns were also taken into consideration. Thanks again to the More

by OROZCOANTONIO2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Nuno

Report | Print
Jan 07, 2026

Pedder Nissan responded

We are thrilled to hear about your positive experience at our dealership and with our service team. Our goal is to always provide exceptional service and we are glad we were able to assist you with any questions or concerns. Thank you for choosing us, we truly appreciate your support!

December 29, 2025

Dealership Rating
Employee Rating

They took me to the dealer when I was intoxicated and they took my vehicles there as well and they hurt me. I need a $5000 check from them to make it even. More

by MAUREEN.HOBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Cano, Manny Gutierrez, Brady Gartner, Josh Talavera, Merrissa Solano, Ron Riccio, Jose Cardoso, Zenia Alberto, Betty Rodriguez

Report | Print
Dec 31, 2025

Pedder Nissan responded

We take all customer concerns seriously and apologize for any undesirable experience. Please reach out to our customer service team so we can assist in making things right. Thank you for bringing this to our attention.

1
2
...
19

Dealership Inventory (231 Vehicles)

new 2026 Nissan Frontier car, priced at $39,098
2026 Nissan Frontier
new
Boulder Gray Metallic exterior
Automatic
Rear-wheel Drive
$39,098
View Details
used 2024 Chevrolet Malibu car, priced at $17,995
2024 Chevrolet Malibu
used
Sterling Gray Metallic exterior
CVT
Front-wheel Drive
$17,995
View Details
used 2025 Nissan Sentra car, priced at $19,295
2025 Nissan Sentra
used
Cloud White exterior
CVT
Front-wheel Drive
$19,295
View Details
new 2026 Nissan Rogue car, priced at $26,988
2026 Nissan Rogue
new
Super Black exterior
CVT
Front-wheel Drive
$26,988
View Details
new 2026 Nissan Kicks car, priced at $26,467
2026 Nissan Kicks
new
Aspen White Tri exterior
CVT
Front-wheel Drive
$26,467
View Details
new 2026 Nissan Sentra car, priced at $23,425
2026 Nissan Sentra
new
Gun Metallic exterior
CVT
Front-wheel Drive
$23,425
View Details
View All Inventory