57 Reviews
Write a Review57 Reviews of Brian Buhr
November 21, 2024
Unbelievable great service, the team at Elco is awesome ,always look forward to going to Elco, ,always look forward to going to Elco, More
Other Employees Tagged: Brad Grellner, Chip Alexander, Jim- Jimmy mack McCormack, Lauren Hadfield
November 15, 2024
The past two decades I have purchased and serviced most of my vehicles at ELCO Chevrolet Cadillac. The buying experience is second to none compared to my experience at other dealers. That incredible buying of my vehicles at ELCO Chevrolet Cadillac. The buying experience is second to none compared to my experience at other dealers. That incredible buying experience doesn’t end at the sale it continues with their service department. They are friendly, responsive and informative. I highly recommend them to anyone looking to buy a new or used car. More
Other Employees Tagged: Sveta Gwin, Ryan Spence, Dan Koopman , Tim O’Brien
November 08, 2024
A great buying experience very formatives answered every question that I had and then some Brian was very informative question that I had and then some Brian was very informative More
Other Employees Tagged: Brad Grellner, Lauren Hadfield
September 05, 2023
We purchased a certified pre-owned vehicle. The salesman Rick was very attentive to us served us well. However after the purchase, the vehicle was to be cleaned detailed and delivered to our ho The salesman Rick was very attentive to us served us well. However after the purchase, the vehicle was to be cleaned detailed and delivered to our home. Once the vehicle arrived we were highly dissatisfied with the vehicle. At first glance it looked OK. Closer inspection water spots from car washing. Upon looking inside in front it was so so acceptable. Looking in the rear seat there very visible some type of stains, as if someone had been drinking something. Looking in the rear hatch area wasn't acceptable. The Service Manager Ken was there and saw what I saw. He admitted this so call clean and detail of this vehicle was below satisfactory for this company. I used his phone to speak to Rick. I expressed my dissatisfaction. He said they would take it back and return it the next day. They brought it back the next day. It looked acceptable. I still saw something but I didn't mention it. One thing my wife expected was some type of air freshener to be in the vehicle. However we accepted the vehicle. The next day my wife pulled down the center armrest & cup holder and found trash in it. So you see my dissatisfaction with Elco cadillac. Who do the $buck stop with? After you have received the customer's $Bucks! I expected more from ELCO Cadillac.! More
Other Employees Tagged: Rick Weinstein, Ali Khan
April 20, 2021
Ryan was a very knowledgeable sales consultant. He is very personable and a great communicator. Ryan has a bright future with ELCO and is a fantastic representative of ELCO. very personable and a great communicator. Ryan has a bright future with ELCO and is a fantastic representative of ELCO. More
Other Employees Tagged: Brad Grellner, Ryan Spence , Jim Russo
February 06, 2021
Tim was respectful when we came in and contacted the sales person we usually work with even though he was off work. He continued helping us and was open and honest through the entire process. Explaining sales person we usually work with even though he was off work. He continued helping us and was open and honest through the entire process. Explaining the warranty, full disclosure on valuing our trade and even letting me borrow a car so I could get my sim to his game. We have purchased multiple cars at Elco and will continue to do so. More
Other Employees Tagged: Tim Theodore , Dan mayer
December 17, 2019
car purchase we have purchased 2 cars from Elco- both Cadillac XT5 models - the process was seemless, everybody was knowledgeable and friendly- i highly recommend we have purchased 2 cars from Elco- both Cadillac XT5 models - the process was seemless, everybody was knowledgeable and friendly- i highly recommend Elco Cadillac More
Other Employees Tagged: Sveta Gwin
October 24, 2019
Great Experience Dan was AMAZING to work with. He was friendly, knowledgeable, and respectful. He was not pushy at all. He even stayed late to make sure our vehicle Dan was AMAZING to work with. He was friendly, knowledgeable, and respectful. He was not pushy at all. He even stayed late to make sure our vehicle was detailed! Highly recommend! More
Other Employees Tagged: Dan Koopman
October 11, 2019
Disappointed with their service department. I have a nail in my AWD Cadillac XT5 and called in the morning to find out about getting it fixed. Must replace all 4 tires because of AWD. When I I have a nail in my AWD Cadillac XT5 and called in the morning to find out about getting it fixed. Must replace all 4 tires because of AWD. When I called back to set up the appointment, no one could help me. I was assured someone would call back before 6--you guessed it--no one called. I know the tires are able to get in quickly but was told service is backed up. Very upset could not even get a call back when I called twice to set up an appointment. And on top of it was treated rudely by the women who answered the phone. Was thinking of getting another Cadillac there, but after this--no way. More