Brian Belviso | Page 30

Full courteous service. I go here for all my VW needs! I always walk out with a smile on my face, I leave happy! I’ll be back! always walk out with a smile on my face, I leave happy! I’ll be back! More

by ALAMANTIA Verified Customer Verified Customer

Report | Print

Lokey VW was great! I was in and out quickly for my express service. They even performed an ecu update that I was unaware of until I arrived. express service. They even performed an ecu update that I was unaware of until I arrived. More

by Hondasforlife Verified Customer Verified Customer

Report | Print

If you purchase a car here one of the perks is free car washes. Which includes wiping and vacuuming the inside. Have been here six times and never once has the inside been done. washes. Which includes wiping and vacuuming the inside. Have been here six times and never once has the inside been done. More

by Steve Verified Customer Verified Customer

Report | Print

I continue to have great experiences with Lokey VW Service. I arrived this past Saturday without an appointment, and was told they were backed up and had a pretty good wait time ahead of me (minimum o Service. I arrived this past Saturday without an appointment, and was told they were backed up and had a pretty good wait time ahead of me (minimum of 2hrs). So I went and perused some of the vehicles on the lot for a few mins and went back and sat down. Well, I think it was somewhere in the realm of 45-60 mins and I was already back on the road. The staff is always polite and courteous, also. Hoping to be a VW customer for life at this point, thanks to Lokey! More

by ssharp77 Verified Customer Verified Customer

Report | Print

I always choose to have my leased Jetta serviced at Lokey. The entire staff is courteous and friendly and at the same time very professional. Top notch service Lokey. The entire staff is courteous and friendly and at the same time very professional. Top notch service More

by Craft07mom Verified Customer Verified Customer

Report | Print

Service is the best in the area!! Brian my service manager is the reason I bought another car at the dealership. Top notch service and customer service manager is the reason I bought another car at the dealership. Top notch service and customer service More

by vchiofolo Verified Customer Verified Customer

Report | Print

I was there for a few hours. Several sales people in clouding Matt Lokey came over to introduce themselves and chat while I waited. Very friendly group clouding Matt Lokey came over to introduce themselves and chat while I waited. Very friendly group More

by bethasolo Verified Customer Verified Customer

Report | Print

Honest. Try to do the right thing for us. Good people and wonderful service. Only negative is they have a small waiting area. Plan to arrive early in the day. wonderful service. Only negative is they have a small waiting area. Plan to arrive early in the day. More

by swainbrook Verified Customer Verified Customer

Report | Print

You have a group of people that are extremely dedicated in finding you the car you'll looking for at the price and not to mention the largest used car dealership on the East Coast Lokey the best just drop in finding you the car you'll looking for at the price and not to mention the largest used car dealership on the East Coast Lokey the best just drop by don't cost you nothing and who knows you may surprise yourself and your neighbors with something shiny and new for the new year Lokeys the best More

by mking407 Verified Customer Verified Customer

Report | Print

I took my car in before Valentine’s Day for some warrantee work. I was given a loaner car and all work was completed in a day. No problem, right? Well, when I got the car back, it was creaking, knoc warrantee work. I was given a loaner car and all work was completed in a day. No problem, right? Well, when I got the car back, it was creaking, knocking and pulling funny. I let it go for a couple weeks and decided to call the service department to make an appt. I called 3 times in 2 days and left multiple messages with no luck on receiving a return call. So I showed up unannounced at 8:30 on a Wednesday morning. They gave me another loaner, pulled my car out of the service bay, parked it behind the building and didn’t touch it for 2 days! I know this for a fact because I have a friend that happened to be at the dealership later that day and sent me a picture of my car parked outside. I dropped the car off on a Wednesday morning and didn’t Receive a phone call until Friday morning. I was then informed that the six bolts holding on the subframe were not “torqued to spec.” So you mean to tell me I was driving around for 2 weeks with a loose subframe?! Unbelievable. The ONLY reason I’ll give them 1 star is because the car no longer makes those knocking or creaking noises. I will NEVER return to this dealership for any reason. More

Report | Print