Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson | Page 5

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
210 Reviews

Languages Spoken

English English

4.9

210 Reviews

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210 Reviews of Brett Benson

July 06, 2025

Dealership Rating
Employee Rating

Everything went great like the changes Ron and Lawrence was great thanks hope the service department has gotten better like the sale department has More

by BTAZW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, John Huey, Ron Smith , Lawrence Sedillo, Joel Anzaldua

Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that everything went smoothly and that Ron and Lawrence provided you with excellent service during your visit. Your recognition of the improvements in our sales department means a great deal to our team. We appreciate your feedback regarding the service department and are continuously working to enhance all aspects of our customer experience. Your input helps us maintain our commitment to providing outstanding service across all departments. We look forward to serving you again and demonstrating our dedication to excellence in every interaction.

July 06, 2025

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Employee Rating

The salesperson Brenda was very helpful, not overly pushy when it came to trying to sell me my used vehicle. Answered my questions even gave me a couple hours outside of the dealership to make a decision whi More

by c1yarbro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to provide quality service to all our customers.

July 05, 2025

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A very impressive and professional atmosphere with top tier employees that are set on customer satisfaction.. i will definitely be a repeat customer.. I recommend Grand Prairie Ford! Thanks Yall More

by bryanedwards1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse (5 star) sales, Ceasars (5 star) finance

Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our atmosphere impressive and professional. Your kind words about our team and their dedication to customer satisfaction mean so much to us. We truly appreciate your recommendation and look forward to serving you again in the future. It was our pleasure to provide you with excellent service!

July 05, 2025

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The dealership was welcoming and everyone had a positive attitude. By far the best dealership in the DFW. More

by angel.valenz2519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Brenda Rosas, Ron Smith , Lawrence Sedillo

Jul 15, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team created such a welcoming environment and that you felt the positive energy throughout your visit. Your feedback about us being the top dealership in the DFW area truly means the world to us. We work hard every day to provide exceptional service, and knowing that we succeeded in making your experience outstanding motivates our entire team. We appreciate your trust and look forward to serving you again in the future.

July 03, 2025

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Employee Rating

Friendly and kind, works with your situation and is understanding. Really quick and very responsive More

by alvaradoomar299
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Rodriguez

Jul 14, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your experience. We truly appreciate your kind words about our team being friendly and understanding while working with your specific situation. It means a great deal to know that you found our service quick and responsive. Your feedback motivates us to continue providing excellent customer care, and we look forward to serving you again in the future.

July 02, 2025

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Both the sales represenative, and finance officer were awesome. We were in and out prior to our personal estimate of time. We will buy here again. More

by unwell.ecs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 11, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that both our sales team and finance department provided you with exceptional service. It's fantastic that we were able to complete your visit more efficiently than you expected. Your satisfaction means everything to us, and we truly appreciate your confidence in choosing to return to Grand Prairie Ford for your future automotive needs. We look forward to serving you again.

June 30, 2025

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Employee Rating

Jackie Mercer was very professional. He addressed all my needs. I would go back to Jackie for all vehicle purchases. More

by Randyhocevar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Romello Benton, Jackie Mercer

Jul 08, 2025

Grand Prairie Ford responded

We are delighted to hear about your positive experience with Jackie Mercer. It's wonderful to know that he was professional and addressed all your needs during your visit. We truly appreciate your confidence in returning to Jackie for future vehicle purchases. Thank you for choosing Grand Prairie Ford and for taking the time to share your feedback.

June 25, 2025

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Employee Rating

I went in with not so good credit. And they were able to help me out. Let's get a new car with a good interest rate and payment. More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brandon Flem

Jun 26, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We’re glad our team was able to help you find a new car with a great interest rate and payment that works for you. We appreciate your trust and look forward to assisting you again in the future!

Jun 26, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We’re glad our team was able to help you find a new car with a great interest rate and payment that works for you. We appreciate your trust and look forward to assisting you again in the future!

June 21, 2025

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Employee Rating

Jackie did great, he test drove the vehicle with my son and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of th More

by Jday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

Grand Prairie Ford responded

Thank you for the fantastic review! We're thrilled to hear that Jackie and the team made your car-buying experience smooth and efficient. Your satisfaction means a lot to us, and we appreciate you choosing us for your new vehicle! Enjoy the ride!

June 19, 2025

Dealership Rating
Employee Rating

Our salesperson Danny was very helpful and a pleasure to shop with. We are happy with our purchase and experience. More

by José and Valerie Solis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua North

Jun 23, 2025

Grand Prairie Ford responded

Thank you, José and Valerie! We're thrilled to hear you had a great experience with Danny and that you're happy with your purchase. Your satisfaction is our top priority, and we appreciate you sharing your positive feedback! Enjoy your new ride!

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