Brett Benson
Brett Benson at Grand Prairie Ford

Brett Benson

Delivery/Trade Coordinator

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.9
210 Reviews

Languages Spoken

English English

4.9

210 Reviews

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210 Reviews of Brett Benson

February 28, 2026

Dealership Rating
Employee Rating

The best support I have had buying pickup. Every problem or concern I had in the process was quickly resolved. I wholeheartedly recommend them More

by grateful2470
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 20, 2026

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I had a negative experience and feel misled. I specifically requested Ford Protect, but the dealer sold me a third‑party warranty, assuring me that it was the same and that “this is what all de More

by Kelly Reyes
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Brandon Flem

January 13, 2026

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Dealership was great and it was easy finding the vehicle I wanted. Very friendly environment More

by michael.wiggins84
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Josue Cruz, Jackie Mercer

December 17, 2025

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My sales guy Cole did a great job and was patient throughout the entire process. More

by alec.johns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem , Cole

Dec 23, 2025

Grand Prairie Ford responded

We sincerely value your positive feedback about your experience with us. It's wonderful to hear that your sales representative provided excellent service and showed patience throughout your entire purchasing process. Having team members who take the time to guide customers carefully through each step is something we truly pride ourselves on at Grand Prairie Ford. Your recognition of this dedication means a great deal to our team and motivates us to continue delivering the same level of attentive service to all our customers.

November 09, 2025

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It was a great experience. From sales, finance, and others they made the process really easy. More

by Raymond chassaignac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Braylon Boudreaux

Nov 18, 2025

Grand Prairie Ford responded

Thank you immensely for taking the time to share your wonderful feedback, Raymond! We are thrilled to hear that your experience with us was so positive. It's fantastic to know that our sales and finance teams worked together to make your entire process smooth and straightforward. At Grand Prairie Ford, we strive to ensure every step of your journey with us is as easy and enjoyable as possible. Your kind words about the seamless experience mean so much to our entire team. We truly appreciate your trust in us and look forward to serving you again in the future!

November 06, 2025

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The entire purchase experience at Grand Prairie Ford was 5 star. From inquiry to delivery Ronnie Smith worked to get us exactly what we were seeking at a time when few units were available and had it transf More

by whisenhuntchad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Smith

Nov 12, 2025

Grand Prairie Ford responded

We are happy to hear about your outstanding experience with us. It sounds like our team truly delivered the exceptional service you deserved from start to finish. Your kind words about our customer service mean so much to our entire team at Grand Prairie Ford. We truly appreciate you taking the time to share the details of your positive experience, and we're honored to have earned your trust and satisfaction.

November 04, 2025

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Fue muy amable con nosotros la recomendaríamos muy buena trabajadora y amable con todo mundo More

by Escobedofransisco
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 10, 2025

Grand Prairie Ford responded

Thank you for your wonderful feedback. We are delighted to hear that our team member was kind and welcoming during your visit with us. It means so much to know that you found her to be such a dedicated worker who treats everyone with care and respect. Your recommendation truly warms our hearts. We appreciate you taking the time to share your positive experience, and we look forward to serving you again in the future.

October 23, 2025

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The was team was very responsive, attentive, and easy to work with. Jackie was great, as was the rest of the team. More

by PSDavis72
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackie Mercer, Brandon Flem , Sindia was great too!!

Oct 28, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your wonderful experience. We sincerely value your feedback about our team's responsiveness and attention to your needs. It means so much to hear that working with us felt easy and seamless. Jackie and our entire team take great pride in providing exceptional service, and your kind words truly make their day. We appreciate you choosing Grand Prairie Ford and look forward to serving you again in the future.

October 23, 2025

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came for a ford expedition but because of credit score had to go for an explorer to start fresh and work up to expedition is what the salesman said ... just pay ontime and qet credit up to get to that goa More

by RUDYCARREON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2025

Grand Prairie Ford responded

Thank you for your review. We understand that finding the right vehicle within your budget and credit situation can require some adjustments to your original plans. It sounds like our team worked with you to find a practical solution with the Explorer that can help you build your credit while still getting you into a quality vehicle. We appreciate that you're taking the steps to work toward your goal of eventually getting that Expedition. Making your payments on time is indeed a great way to strengthen your credit score. We're here to support you on this journey and look forward to helping you reach that goal in the future.

October 23, 2025

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Employee Rating

Fueron muy amables el sr Ron Smith definitivamente regresaría con el. el mejor para mi este sr se gano todas las estrellas 🌟 ✨️ More

by VILLALOBOSGADIE69
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ron Smith , No recuerdo el nombre pero era de san luis potosí hispano.El mejor en finanzas

Oct 28, 2025

Grand Prairie Ford responded

We are utterly delighted to hear about your wonderful experience with us. Your kind words about Ron Smith's exceptional service truly mean the world to us. We understand how important it is to work with someone who treats you with genuine care and respect throughout your visit. It brings us great joy to know that Ron made such a positive impression and that you felt valued as a customer. Your five-star feedback motivates our entire team to continue providing the outstanding service you experienced. We look forward to welcoming you back whenever you need us.

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