Bret Aldridge
Bret Aldridge at Westside Lexus

Bret Aldridge

President

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
40 Reviews
4.9

40 Reviews

Write a Review

Dealership Experience

36 yrs, 6 mos

40 Reviews of Bret Aldridge

October 03, 2024

Dealership Rating
Employee Rating

Excellent sales and service…a little disappointed with the performance of the Nx250…the ride is noisy and the engine/motor does not support the size of the car… My previous car was an nx200 with a turbo, More

by PBEAN2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Westside Lexus responded

Thank you for sharing your feedback with us at Westside Lexus. We're glad to hear that our sales and service met your expectations, though we understand the concerns about the Lexus NX 250's performance compared to your previous vehicle. Your input is valuable, and we'll be sure to pass it along!

June 04, 2024

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Employee Rating

This is my 5th car to purchase from Jeffrey. He (and his team) make it EASY! More

by asowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2024

Westside Lexus responded

Jeffrey and the team are honored to receive your support. Thank you! - Westside Lexus Team

May 12, 2024

Dealership Rating
Employee Rating

Everything was wonderful! The entire process was done efficiently by highly knowledgable and friendly employees. Couldn't be happier with our new GX. We bought our previous More

by patti.davis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Mary Margaret McGowan , Sydney did a great job walking us through the features of our new GX

May 13, 2024

Westside Lexus responded

Patti, we're so glad to know that you had a wonderful experience with us at Westside Lexus! It's great to see your continued support and satisfaction with our service. Enjoy the new GX!

April 12, 2024

Dealership Rating
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Westside Lexus has taken serves to a new level. In every department of the dealership. The customer is first. I have done business with Westside Lexus from the beginning when they open for business More

by The Golf Doctor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Westside Lexus responded

We're so glad to know that you've had a great experience with us since the beginning at Westside Lexus. It's our pleasure to put customers first in every department. Thank you for your continued support and kind words!

January 21, 2024

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We’ve bought several cars from Shakira at Westside and have always been treated fabulously. We appreciate the level of care we get at this dealership. More

by tmmoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, Sam Chau

Jan 22, 2024

Westside Lexus responded

We're so glad to know you've had consistently great experiences with Shakira and our team at Westside Lexus. We appreciate your loyalty and look forward to serving you again in the future!

November 18, 2023

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Employee Rating

Very good experience buying new car from Westside. Julio was great to work with, and the personal attention from General Sales Manager (James) and President (Bret) is appreciated. Finance folks (Man More

by patcunnjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Breaux, Manuel Gomez, Renzo Heredia , Julio Velasquez

Nov 20, 2023

Westside Lexus responded

We're delighted to know you had a great experience with our team at Westside Lexus! Your kind words for Julio, James, Bret, and Manny are greatly appreciated. Thanks for choosing us for your new car purchase! Enjoy the ride!

August 30, 2023

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Employee Rating

Westside Lexus went above and beyond to give us exceptional service! Jeffery Byers is a professional through and through and I would recommend him and Westside Lexus (and I have!) to any of my frie More

by jodihoff22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 30, 2023

Westside Lexus responded

We're so glad to know that you had an exceptional experience with Jeffery and our team at Westside Lexus. Thanks for recommending us—it's the highest compliment we could receive!

August 02, 2023

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Professional, met all my needs as quickly as possible. Will continue to use Westside Lexus. More

by JULULLO20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2023

Westside Lexus responded

We couldn't ask for a better review of Westside Lexus. Thanks so much!

February 26, 2023

Dealership Rating
Employee Rating

Excellent service! Mary Margaret, Brooke and Judy were all very helpful and great to work with. More

by andreestagg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Mary Margaret McGowan , Brooke showed us how to work the car’s systems. She was 5 star as well

Feb 27, 2023

Westside Lexus responded

Thank you for the review! We are thrilled to hear that you had a successful experience working with Mary, Brooke, Judy, and the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

August 22, 2022

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Employee Rating

Westside Lexus is a top quality dealer with great service and high integrity. We have been long-standing clients and will remain clients for many years. More

by kgoossen17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Westside Lexus team over the years. Drive safely, and we hope to see you back!

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