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Brent Caswell
Brent Caswell at Mercedes-Benz of Des Moines

Brent Caswell

Sales

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
11 Reviews
4.9

11 Reviews

Write a Review

11 Reviews of Brent Caswell

December 14, 2024

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Employee Rating

The Mercedes Benz of Des Moines is doing great service to our community here in Iowa . Excellent jobs. More

by Garang Majouk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 16, 2024

Mercedes-Benz of Des Moines responded

Hi Garang! Thank you for recognizing the efforts of our team at Mercedes-Benz of Des Moines! We're delighted to hear that you're pleased with our service. Come again!

August 28, 2024

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Employee Rating

Great service always. Ben Knutson always takes care of all my service needs. I especially appreciate the excellent communication all the way along the service visit. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Anthony Gladney

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Aug 30, 2024

Mercedes-Benz of Des Moines responded

Hi Bill! We're delighted to hear that Ben and the team at Mercedes-Benz of Des Moines provided excellent service and communication. Thanks for sharing your experience and come again soon!

July 11, 2024

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This was a Internet purchase. Our sales rep was great and working with the dealership being over 700 miles apart was is a great experience More

by mcelyea883
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 17, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that your internet purchase experience with Mercedes-Benz of Des Moines was great, even from 700 miles away! Thanks for the positive feedback and enjoy your new vehicle. Come again soon!

June 16, 2024

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Called and purchased my vehicle in less than an hour. Also, I had no idea that they delivered. I was satisfied with the customer service. 10/10. More

by Shad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Michael Leone, Natthanial Devick, Christian Firestine

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Jun 19, 2024

Mercedes-Benz of Des Moines responded

Shad, we're delighted to hear that your experience with Mercedes-Benz of Des Moines was quick and satisfying! Enjoy your new vehicle and thanks for the fantastic review! We look forward to seeing you again!

May 17, 2024

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I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! More

by crispinbaseka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Benjamin Knudson, Ryan Parmerlee, Brad Ashby, Anthony Gladney, Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Natthanial Devick

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May 21, 2024

Mercedes-Benz of Des Moines responded

Hello Crispin! Thanks for letting us know that you're satisfied with the work from our team at Mercedes-Benz of Des Moines. Come again soon!

March 16, 2024

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Friendly staff and they helped me to get into a nicer vechile. Treated with respect and kindness. More

by kimmerd18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney

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Mar 18, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that you had a great visit with our friendly team at Mercedes-Benz of Des Moines. Drive safe and come again soon!

March 03, 2024

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Employee Rating

Great experience purchasing our car. Our salesman Brent couldn’t have been more helpful from start to finish More

by ja.ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 04, 2024

Mercedes-Benz of Des Moines responded

Hello! We're so glad to know that Brent was able to assist you throughout your car buying journey at Mercedes-Benz of Des Moines. Thanks for sharing your great experience with us. Drive safe and come again soon!

December 24, 2023

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Employee Rating

Nate was wonderful as always when i am needing service on my vehicle! Would definitely recommend The Mercedes-Benz service for any of your needs! Or if you need a new ride definitely stop in! More

by Yelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Karr, Brad Ashby, Brahim Bouhaik, Emir Abidovic, Midhat Efendic, Natthanial Devick, Christian Firestine

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Mar 26, 2024

Mercedes-Benz of Des Moines responded

Hello Yelena! We're delighted to know that Nate continues to provide you with excellent service at Mercedes-Benz of Des Moines. We appreciate your recommendation and look forward to assisting you in the future!

September 28, 2023

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Employee Rating

Very helpful and fair. Responsive and competent. I’ve done business with this dealer for over 33 years. More

by George F
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Rowold Sales Manager

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Sep 28, 2023

Mercedes-Benz of Des Moines responded

Thank you for your 33 years of support! The Mercedes-Benz Sprinter of Des Moines team looks forward to many years to come!

Sep 28, 2023

George F responded

John Rowold gave us exceptional service as sales manager. He worked hard to special order the exact model we wanted, which was in short supply worldwide. We just received it, and it was worth the wait. Thanks again for going the extra steps!

September 28, 2023

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Employee Rating

Every person we dealt with was kind, courteous,,accommodating, and.very professional. Would recommend for sure. More

by Lois.teply
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Rowold

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Oct 04, 2023

Mercedes-Benz of Des Moines responded

Thank you for the positive review! Come see our team again soon.

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