Nathan Karr
Nathan Karr at Mercedes-Benz of Des Moines

Nathan Karr

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

4.9
83 Reviews
4.9

83 Reviews

Write a Review

83 Reviews of Nathan Karr

May 28, 2024

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Employee Rating

Service department is great. They work together well and communicate effectively. Make customers feel welcomed. More

by Paul Juffer
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

May 31, 2024

Mercedes-Benz of Des Moines responded

Hi Paul! We're delighted to hear that our service department made you feel welcomed and communicated effectively. Thanks for the positive feedback and come again soon!

May 17, 2024

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I am satisfied with the service done to my 2016 Mercedes Benz Sprinter. It was awesome! More

by crispinbaseka
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Recommend Dealer
Yes
May 21, 2024

Mercedes-Benz of Des Moines responded

Hello Crispin! Thanks for letting us know that you're satisfied with the work from our team at Mercedes-Benz of Des Moines. Come again soon!

May 09, 2024

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Have purchased numerous vehicles from them over 25 years and anticipate purchasing more. Excellnt service and supportive. More

by Leonmccullough25
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 10, 2024

Mercedes-Benz of Des Moines responded

Hi Leon! We're so grateful for your continued support over the years at Mercedes-Benz of Des Moines! It's always a pleasure to provide excellent service. Looking forward to assisting you with future purchases!

May 02, 2024

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Best crew ever. Friendly. They do more than what you asking. I recommended to go at Mercedes of des moines. More

by Samer
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Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson

May 10, 2024

Mercedes-Benz of Des Moines responded

Hi Samer! We appreciate your recommendation and are glad to know our team at Mercedes-Benz of Des Moines exceeded your expectations. Thanks for the positive feedback and come again soon!

April 27, 2024

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Have taken my car there for service since I bought it in 2013 and have always been treated fairly! I just got it back from being detailed and it looks like it came off the showroom floor! More

by CoachKAH
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Gladney

Apr 28, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to know you've been satisfied with our service over the years at Mercedes-Benz of Des Moines. It's great that your car is looking showroom fresh after a detail! Thanks for sticking with us since 2013. Come again soon!

April 24, 2024

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Best service I ever received. We were on the road and need repair. They got us in on a Friday afternoon and got us out before they closed. Saved our road trip. More

by darrel.dykstra
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Recommend Dealer
Yes
Apr 25, 2024

Mercedes-Benz of Des Moines responded

Hello Darrel! We're so glad to have been able to help you out on your road trip at Mercedes-Benz of Des Moines! It's great knowing our team could get you back on the road quickly. Safe travels ahead and come again soon!

April 05, 2024

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Nathan always does a great job. Always all the team members are very helpful. Great work keep it up. More

by RAJESH_KHANNA79
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Recommend Dealer
Yes
Apr 07, 2024

Mercedes-Benz of Des Moines responded

Hello Rajesh! Thanks for letting us know that Nathan did another great job at Mercedes-Benz of Des Moines. Drive safe and we look forward to seeing you again!

March 24, 2024

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Kaitlin Pevestorf as great to work with, we had a challenge with our warranty company and she was very helpful navigating the arrangements and getting our car fixed quickly! More

by s.north
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Recommend Dealer
Yes

Other Employees Tagged: Kaitlin Peverstorf

Mar 25, 2024

Mercedes-Benz of Des Moines responded

Hello! We're glad to know that Kaitlin was able to assist you effectively with your warranty at Mercedes-Benz of Des Moines. We always aim for efficient and helpful service, so it's great to see we hit the mark! Thanks for sharing this positive feedback. We hope to see you again!

March 03, 2024

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Nathan Carr has always taken good care of service needs for my vehicles. Never had any issues with the service dept More

by Linesh Sheth
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Recommend Dealer
Yes
Mar 04, 2024

Mercedes-Benz of Des Moines responded

Hi Linesh! It's great to know that Nathan and our service department at Mercedes-Benz of Des Moines have consistently met your needs. We appreciate the positive feedback. Drive safe and come again soon!

February 18, 2024

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Employee Rating

Car was serviced very quickly and returned extremely clean. Washed and vacuumed. Got ride both ways More

by cmcovert0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

Feb 19, 2024

Mercedes-Benz of Des Moines responded

Hello! Thanks for letting us know that your car was serviced quickly and it was washed and vacuumed. We hope to see you again at Mercedes-Benz of Des Moines for more awesome service!

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