Brandon Pond
Brandon Pond at Jim Ellis Kia of Kennesaw
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Brandon Pond

Finance Manager

Jim Ellis Kia of Kennesaw

1221 Auto Park Drive
Kennesaw, GA 30144

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4.9
194 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

7 yrs, 3 mos

4.9

194 Reviews

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194 Reviews of Brandon Pond

November 22, 2024

Dealership Rating
Employee Rating

This was a great experience. I got the vehicle and a set of terms that I desired. More

by jspight92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jack Stricklin

November 17, 2024

Dealership Rating
Employee Rating

Everyone was very professional and great to work with. Very informative about the vehicles and great service. More

by Dvera41431
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Vallejo

Nov 21, 2024

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dvera41431! Please let us know if there is ever anything else we can do for you! Safe travels!

November 03, 2024

Dealership Rating
Employee Rating

Your telling me your multi point inspection found that I needed an $80 cabin filter, but you completely ignored and didn’t say anything about the low tire pressure alarm and didn’t bother to put any air in More

by jarmanine_jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Robert Billings

Nov 07, 2024

Jim Ellis Kia of Kennesaw responded

Jarmanine_jones, we are so disappointed to learn of this situation you have described. Your comments play a key role in the success of our business so we hope to speak with you soon.

October 17, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and friendly. Conner was attentive and quick at getting me everything I needed. More

by bdude1466
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn , Conner

Oct 19, 2024

Jim Ellis Kia of Kennesaw responded

Bdude1466, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

September 25, 2024

Dealership Rating
Employee Rating

Went in, test drove, had paperwork done all in less than 2hrs. Efficient, fast, professional More

by ryantuff2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Garman, Larry Perdersen

Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

September 24, 2024

Dealership Rating
Employee Rating

Jim Ellis Kia is THE best! I could not be happier with my Kia!!! I would highly recommend Lavoghn Curry…. Great customer service!! More

by Rose Britzius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Jim Ellis Kia of Kennesaw responded

Rose Britzius, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 08, 2024

Dealership Rating
Employee Rating

Long wait time every time and poor customer service the last couple times I’ve been More

by JAZMIN.CRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 18, 2024

Jim Ellis Kia of Kennesaw responded

Jazmin.crim, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

September 02, 2024

Dealership Rating
Employee Rating

Jim Ellis Kia is the best place to go and purchase a vehicle. They are quick to listen and attend your needs and choosing a vehicle. They treat you like family and make sure that you’re well satisfied i More

by CHRISTINEOWENS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Jim Ellis Kia of Kennesaw responded

That's great to hear,Christineowens39! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 21, 2024

Dealership Rating
Employee Rating

Melvina, Ron, and Brandon were all excellent in helping me purchase my brand new Kia K5. I would continue to do business with them every chance I get! More

by kinggtre10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn , Melvina

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

June 20, 2024

Dealership Rating
Employee Rating

Professional with great communication and they were quick to get back with answers I had. More

by JDGFILM1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katherine Nunn, Larry Perdersen

Aug 16, 2024

Jim Ellis Kia of Kennesaw responded

Thanks, Jdgfilm1! We appreciate your continued business with us, and we're looking forward to your next visit! Thanks again for your business! Take care!

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