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Brandon Hines

Overview Reviews (87) Inventory (148)

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Brandon Hines

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Brandon Hines

General Sales Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Army veteran with 20 years experience in the industry. Nothing replaces hard work and spending time with family. Always willing to help and answer any question. I can be reached directly at (860) 829-3783. Would love to hear how your experience at Acura Of Berlin has been.

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4.9

87 Reviews

Overview Reviews (87) Inventory (148)

Industry Experience

21 yrs, 6 mos

Languages Spoken

English

4.9

87 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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87 Reviews of Brandon Hines

April 18, 2025

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Employee Rating

Kevin was amazing. Everyone at the Acura dealer was amazing. An amazing team. Thank you Everyone at the Acura dealer was amazing. An amazing team. Thank you More

by Deysi08a

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Suchojad, Kevin Garcia

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Apr 18, 2025 -

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

April 16, 2025

Dealership Rating

Employee Rating

Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleas Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleased. More

by CORDELCODLING

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei

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Apr 16, 2025 -

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

April 08, 2025

Dealership Rating

Employee Rating

I have been working with Acura of Berlin for over 20 years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them hi years. They have always treated me well and I've always been happy with both the sales side and the service side of the business. I recommend them highly. More

by DWRENN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad

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Apr 08, 2025 -

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

April 02, 2025

Dealership Rating

Employee Rating

Everyone was very helpful and courteous and our salesman Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. Jim Pompei was awesome. It was a team effort to get the car and color we wanted and it all worked out. More

by DIAMONDHEAD1975

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad

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Apr 02, 2025 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 28, 2025

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Knowledgeable, professional, and customer service oriented! Highly recommend a great team of professionals! Amazing work! oriented! Highly recommend a great team of professionals! Amazing work! More

by LYKENDRICK

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Keith Davis, Tom Suchojad

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Mar 28, 2025 -

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

March 19, 2025

Dealership Rating

Employee Rating

Came in knowing what I wanted but I wasn’t met with any pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they pushy sales tactics or finance discussions. I hate the car buying experience (maybe part of the reason why I had my last MDX for 12 years), but they made this upgrade experience less painful. Thank you! More

by Alexis

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei, Tom Suchojad, Christian Rich

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Mar 19, 2025 -

Acura of Berlin responded

Thank you, Alexis! Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

March 12, 2025

Dealership Rating

Employee Rating

Great Experience would definitely go back again, and recommend others to do business with Acura of Berlin recommend others to do business with Acura of Berlin More

by oliverbrown1077

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Pompei , Claudia Dijmarescu

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Mar 12, 2025 -

Acura of Berlin responded

Oliver, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

March 11, 2025

Dealership Rating

Employee Rating

I have been dealing with Acura of Berlin since 2010 and have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. have not been disappointed. I would recommend them if you are looking to purchase a vehicle or if you need your vehicle serviced. More

by HGalli

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Jim Pompei, Tom Suchojad, Navaraj Sankar

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Mar 11, 2025 -

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

March 01, 2025

Dealership Rating

Employee Rating

Raj is professional with his interactions with customers. Did not feel stressed or pressured into any deal. Would recommend to anyone looking for an Acura. Did not feel stressed or pressured into any deal. Would recommend to anyone looking for an Acura. More

by redventnornj

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Tom Suchojad, Navaraj Sankar

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Mar 03, 2025 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Raj and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

February 19, 2025

Dealership Rating

Employee Rating

The purchase of my new Integra went very smoothly, everyone was helpful and explained everything to me throughly. Definitely would come back and purchase another car. everyone was helpful and explained everything to me throughly. Definitely would come back and purchase another car. More

by HEISS.GAGE16

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eric Diaz, Lucius Ulett, Tom Suchojad , Claudia Dijmarescu

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Feb 19, 2025 -

Acura of Berlin responded

Thank you, Gage! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

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