Brandon Flem
Brandon Flem at Grand Prairie Ford
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Brandon Flem

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
132 Reviews
4.8

132 Reviews

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132 Reviews of Brandon Flem

May 13, 2025

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Employee Rating

Max was great with his quick response to my inquiry and any questions I had. I would definitely recommend this dealership. More

by dan@rebuildersspecialty.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker

May 14, 2025

Grand Prairie Ford responded

Thank you, Dan, for your wonderful review! We are thrilled to hear that Max was able to assist you promptly and effectively. Your recommendation means a lot to us, and we appreciate your support. Thank you again for choosing us!

May 11, 2025

Dealership Rating
Employee Rating

The dealership was very nice and friendly. Very helpful with any questions I had before, during and after my purchase. They made the buying process one of the easiest and fastest truck purcha More

by toddhast1015
Recommend Dealer
Yes

Other Employees Tagged: Joey Pacheco

May 12, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're so glad to hear that the process was smooth and that our team was able to assist you every step of the way. It’s great to know you had such a positive experience with your truck purchase, and we can’t wait to welcome you back for your next vehicle!

May 11, 2025

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Max helped out Jackie on Saturday and he was also amazing. Great experience overall with Max More

by tmdavis1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Jackie Mercer

May 13, 2025

Grand Prairie Ford responded

Thank you for taking the time to share your experience! We're so glad to hear that Max provided amazing support to Jackie and helped make your visit a great one. It’s always our goal to ensure every guest feels well taken care of, and it’s clear Max delivered just that. We appreciate your feedback and hope to see you again soon!

May 11, 2025

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Great overall experience! Thanks Max! You played a phenomenal part in this process of my new vehicle. Thanks a lot again! More

by Jarelle Shipp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Coker

May 13, 2025

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great overall experience and that Max played such a phenomenal role in helping you with your new vehicle. It's always exciting to be part of such an important moment, and we're glad Max could help make the process smooth and memorable. Enjoy your new ride!

May 09, 2025

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Our salesman Erick Castellanos did a great job of working with us and getting us into the right SUV. Karla in closing worked to reduce our interest rate and provide an extended warranty. The team did a grea More

by Expedition
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Castellanos

May 12, 2025

Grand Prairie Ford responded

Thank you for sharing your experience! We're thrilled to hear that Erick Castellanos helped you find the perfect SUV and that Karla was able to assist in securing a better interest rate and extended warranty. It’s great to know that the team made your visit smooth and successful. We appreciate your kind words and hope you enjoy every mile in your new vehicle!

May 09, 2025

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One of the best experiences buying a new truck I've had in a long time! Very friendly and very helpful. Buying process was fast and easy. Will definitely be returning for my next purchase! More

by toddhast1015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Pacheco

May 12, 2025

Grand Prairie Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that your experience purchasing a new truck was one of the best you've had. It's great to know that our team was friendly and helpful, and that the process was quick and easy for you. We look forward to assisting you with your next purchase!

May 06, 2025

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Jackie and the rest of the team got my mom and I the best deal possible on this new 25’ Stang! I appreciate all they did to make this happen. More

by Kevin L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2025

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie and the team were able to help you and your mom find the perfect deal on your new Mustang. We appreciate your business and are so happy we could make the process a great experience for you. Enjoy your new ride! If you need anything else, don't hesitate to reach out.

May 01, 2025

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Employee Rating

I already did in my previous text a few days ago. Why you asking me again? More

by Artfahim49
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

May 02, 2025

Grand Prairie Ford responded

Thank you for your feedback, and we apologize for any confusion. We truly appreciate your previous review and the time you took to share your thoughts. If there's anything further you'd like to discuss or if you have any additional feedback, feel free to let us know. We're here to assist you!

May 01, 2025

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Employee Rating

I don't feel that they were upfront on website and salesperson didn't inform us of what features the vehicle had or didn't have after we told them from the beginning what features we were wanting. Als More

by peysenjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josue Cruz

May 02, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback, and we are sorry to hear that you are frustrated with your experience. We understand how important it is to have clear communication regarding the features of a vehicle. Additionally, we recognize that the time it took to finalize your purchase was longer than expected, and we appreciate your patience. We’d love the opportunity to address your concerns further and ensure a more streamlined process moving forward. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will work to resolve this to your satisfaction.

April 30, 2025

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Employee Rating

Easy Easy purchasing process. Ron is great to buy from. Easy purchasing process. Ron is great to buy from. Will be back when I'm ready to make another purchase. More

by CABLAIR37
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

May 01, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that your purchasing process was easy and that Ron made such a positive impression. We truly appreciate your trust in us, and we look forward to assisting you again when you're ready for your next purchase!

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