Brandon Flem
Brandon Flem at Grand Prairie Ford
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Brandon Flem

New Car Manager

Grand Prairie Ford

701 E. Palace Pkwy
Grand Prairie, TX 75050

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4.8
131 Reviews
4.8

131 Reviews

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131 Reviews of Brandon Flem

May 11, 2025

Dealership Rating
Employee Rating

The dealership was very nice and friendly. Very helpful with any questions I had before, during and after my purchase. They made the buying process one of the easiest and fastest truck purcha More

by toddhast1015
Recommend Dealer
Yes

Other Employees Tagged: Joey Pacheco

May 11, 2025

Dealership Rating
Employee Rating

Great overall experience! Thanks Max! You played a phenomenal part in this process of my new vehicle. Thanks a lot again! More

by Jarelle Shipp
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Max Coker

May 11, 2025

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Max helped out Jackie on Saturday and he was also amazing. Great experience overall with Max More

by tmdavis1414
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Max Coker, Jackie Mercer

May 09, 2025

Dealership Rating
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Our salesman Erick Castellanos did a great job of working with us and getting us into the right SUV. Karla in closing worked to reduce our interest rate and provide an extended warranty. The team did a grea More

by Expedition
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Castellanos

May 09, 2025

Dealership Rating
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One of the best experiences buying a new truck I've had in a long time! Very friendly and very helpful. Buying process was fast and easy. Will definitely be returning for my next purchase! More

by toddhast1015
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Joey Pacheco

May 06, 2025

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Jackie and the rest of the team got my mom and I the best deal possible on this new 25’ Stang! I appreciate all they did to make this happen. More

by Kevin L
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 07, 2025

Grand Prairie Ford responded

Thank you so much for your kind words! We're thrilled to hear that Jackie and the team were able to help you and your mom find the perfect deal on your new Mustang. We appreciate your business and are so happy we could make the process a great experience for you. Enjoy your new ride! If you need anything else, don't hesitate to reach out.

May 01, 2025

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Employee Rating

I already did in my previous text a few days ago. Why you asking me again? More

by Artfahim49
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

May 02, 2025

Grand Prairie Ford responded

Thank you for your feedback, and we apologize for any confusion. We truly appreciate your previous review and the time you took to share your thoughts. If there's anything further you'd like to discuss or if you have any additional feedback, feel free to let us know. We're here to assist you!

May 01, 2025

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I don't feel that they were upfront on website and salesperson didn't inform us of what features the vehicle had or didn't have after we told them from the beginning what features we were wanting. Als More

by peysenjohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Josue Cruz

May 02, 2025

Grand Prairie Ford responded

Thank you for sharing your feedback, and we are sorry to hear that you are frustrated with your experience. We understand how important it is to have clear communication regarding the features of a vehicle. Additionally, we recognize that the time it took to finalize your purchase was longer than expected, and we appreciate your patience. We’d love the opportunity to address your concerns further and ensure a more streamlined process moving forward. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and we will work to resolve this to your satisfaction.

April 30, 2025

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Employee Rating

Easy Easy purchasing process. Ron is great to buy from. Easy purchasing process. Ron is great to buy from. Will be back when I'm ready to make another purchase. More

by CABLAIR37
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

May 01, 2025

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled to hear that your purchasing process was easy and that Ron made such a positive impression. We truly appreciate your trust in us, and we look forward to assisting you again when you're ready for your next purchase!

April 29, 2025

Dealership Rating
Employee Rating

Nice guy. Knew what he was doing. Friendly. Got me what I wanted He made me very happy! More

by jmegolden13
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flem

Apr 30, 2025

Grand Prairie Ford responded

Thank you for the great review! We're thrilled to hear that your experience was smooth, friendly, and that you got exactly what you were looking for. It's wonderful to know our team member made such a positive impression and left you happy with your visit!

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