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Brandon Cannon

Overview Reviews (154)

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Brandon Cannon

Brandon Cannon | Page 12

Service Lane Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

154 Reviews

Overview Reviews (154)

4.6

154 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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154 Reviews of Brandon Cannon

March 14, 2025

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Employee Rating

Ed is very prompt to respond and Service is always reliable so far from Jim Ellis. Thanks reliable so far from Jim Ellis. Thanks More

by reperry3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

Mar 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

March 14, 2025

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Thanks as always to the team and Brandon cannon thank you very much for all your great work and attention very much for all your great work and attention More

by Dora galindo

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Charles Prayor

Mar 16, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Dora, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 14, 2025

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Employee Rating

They problem was not resolved. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. The sensor is still not working. Unfortunately, my experience at this particular locations is full of long waiting time, and bad customer care. More

by BRANDON@BIGCHROME.COM

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: James Stecker, Christie Ledbetter, Nick Rose, Melissa Toole, Charles Prayor, Tom Floystrop , Rina Centeno, Anna Rogers, Kim South

Mar 23, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. Please reach out to us so we can work towards a resolution. We hope to hear from you soon. All the best, Jim Ellis Buick GMC Mall of Georgia (770) 872-0884

February 28, 2025

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Employee Rating

Well managed, great staff, well trained, very courteous, honest assessments, reasonable advising, well executed repairs. Kudos to Brandon (Advisor) and Angel (Sr. Technician), Very satisfied with our experi honest assessments, reasonable advising, well executed repairs. Kudos to Brandon (Advisor) and Angel (Sr. Technician), Very satisfied with our experience and vehicle repairs and preparation. More

by bdsisler

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Angel Sr Technician

Mar 04, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2025

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Employee Rating

Great Dealership and sales and service dept. They do great customer service and good knowledge about the vehicles. They do great customer service and good knowledge about the vehicles. More

by TEMILLER

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Craig Ebel, James Stecker

Feb 26, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

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Brandon was great to work with! Very happy as always. We love Jim Ellis service department Very happy as always. We love Jim Ellis service department More

by justind47

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

Feb 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

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Excellent and attentive customer service and outstanding service on my vehicle. Brandon addressed the situation promptly and with care. I am extremely satisfied. Thanks service on my vehicle. Brandon addressed the situation promptly and with care. I am extremely satisfied. Thanks More

by JAVYPRO

Verified Customer

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Recommend Dealer

Yes

January 01, 2025

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I am very pleased with the service, the attention and solution to additional needs at the moment of the service. Thanks. solution to additional needs at the moment of the service. Thanks. More

by Sommer

Verified Customer

Service Communication

Recommend Dealer

Yes

Jan 03, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Sommer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2024

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I had a remote starter put on my truck. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. Brandon help me with information because the first order was not with the wireing harness. He helped me on what to get. More

by bobgrier2897

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

Dec 26, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2024

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Ed didn't even acknowledge that I walked in the door. He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with He was my service provider and just set their quiet while I lost it in front of him while he was on his computer. He could have said sir I'll be with you in a moment but instead he said nothing. Another service member acknowledged that we were there and when I told them what car we were there about then Ed piped up. While our battery was replaced we are still having an issue with some electrical clicking noise and had to take the vehicle back it is currently there now. Buick dealerships used to be top notch now they are no better than anything else. More

by Steve

Verified Customer

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Recommend Dealer

Other Employees Tagged: Ed Barnes

Dec 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.