Brandon Cannon

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC Verified Customer Verified Customer

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I don’t believe it’s appropriate to charge a fee for credit card payments. If you went to a restaurant or a grocery store and were charged an extra 3% fee, would you feel good about it? I pay about a 1. credit card payments. If you went to a restaurant or a grocery store and were charged an extra 3% fee, would you feel good about it? I pay about a 1.9% credit card processing fee myself. You are a very large company, so it’s reasonable to assume you receive even better rates and more favorable terms than I do. That means charging customers a 3% fee is effectively adding an extra 1.5% or so as profit on top of the actual credit card processing cost. I don’t think that is right. Your staff are very kind and professional, but asking customers to pay an additional 3% calculated on top of the repair cost including tax does not seem appropriate. More

by sang1130 Verified Customer Verified Customer

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Brandon is always willing to help. I have never had a bad experience at Jim Ellis Buick GMC in Buford, GA. When I need assistance or have in issue with my vehicle, I know that Mr. Bran I have never had a bad experience at Jim Ellis Buick GMC in Buford, GA. When I need assistance or have in issue with my vehicle, I know that Mr. Brandon Cannon and team will take very good care of me. More

by CATRICEJ06 Verified Customer Verified Customer

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When it comes to getting my vehicle up to date on services, Jim Ellis GMC and Brandon are always there to help services, Jim Ellis GMC and Brandon are always there to help More

by RIVERASAM34 Verified Customer Verified Customer

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The prices were higher than expected and quoted and I had to wait a while just to get waited on. I was promised a ride back to the dealership that day and although the car was finished at six, they would not to wait a while just to get waited on. I was promised a ride back to the dealership that day and although the car was finished at six, they would not provide me a ride back until the next morning, and I had to spend the night unexpectedly with no transportation at all. I only live 10-15 minutes away and he had an hour to send someone to get me. Also, I was going to write a check to pay my bill (had it half written in fact) but when the girl said I would have to walk around to the cashier, I decided to charge it. The Lyft driver had already dropped me out front and I had walked a ways just to get inside. She did NOT tell me there would be a $30 surcharge! Except for the service dept. manager who was very helpful, I just don't think anyone was really interested in helping me. More

by PERRYGROSS Verified Customer Verified Customer

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Brandon explained every step. He called me during the process to keep me abreast of the progress. He called me during the process to keep me abreast of the progress. More

by YSD814 Verified Customer Verified Customer

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Since my issue was a pretty complex problem, they focused on fixing it until they got it right while taking care of me.In the meantime, brandon was great as far as informing me and taking care of my needs on fixing it until they got it right while taking care of me.In the meantime, brandon was great as far as informing me and taking care of my needs More

by ozrocs Verified Customer Verified Customer

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I get great service . Every time I go to the dealership. I pull into the dealership, meet my service advisor. I take my car and usually get it done in a good amount of tim Every time I go to the dealership. I pull into the dealership, meet my service advisor. I take my car and usually get it done in a good amount of time. That’s what I want so I can get back to work. More

by MCKINNONCRAIG1970 Verified Customer Verified Customer

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Quality service, nice and informed techs, time range as promised, nice waiting room. I will return for my next service. promised, nice waiting room. I will return for my next service. More

by Scott Verified Customer Verified Customer

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Treats the customer great. Takes care of the issue. Find a solution to the problem. Takes care of the issue. Find a solution to the problem. More

by ozrocs Verified Customer Verified Customer

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