Brandon Brown
Brandon Brown at Jeremy Franklin Mitsubishi of Kansas City
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Brandon Brown

Sales Associate

Jeremy Franklin Mitsubishi of Kansas City

6300 E 87th St
Kansas City, MO 64138

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4.9
84 Reviews
4.9

84 Reviews

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84 Reviews of Brandon Brown

February 11, 2025

Dealership Rating
Employee Rating

Although you have to pay the higher rate going to a dealer… I am familiar with the dealership so that’s why I keep going back. I’ve been happy with the services so far thank you. More

by rhonda646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Rhonda646, we are glad we could help! Thank you for your continued trust and loyalty! We understand that dealership pricing can sometimes be higher, but we’re committed to providing top-quality service and a great customer experience every time you visit. We truly appreciate your support and look forward to serving you again in the future. If there’s ever anything we can do to make your experience even better, please don’t hesitate to let us know!

February 09, 2025

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Employee Rating

Service during the whole pre- and post-sales process was incredible. They made it easier than any other car purchase we have made. More

by allankells
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry

Feb 13, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Allankells, thank you for the high star rating and your wonderful review! We're thrilled to hear that your car-buying experience with us was the easiest one yet. Providing exceptional service before, during, and after the sale is our top priority, and we’re glad we could make the process smooth for you. If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle!

January 26, 2025

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Very poor was not satisfied at all waited for 20 mins on the service drive for someone to assist me More

by Daryl Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 01, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Daryl Thomas, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We're very sorry to hear about your experience and appreciate you bringing this to our attention. Providing prompt and attentive service is important to us, and we sincerely apologize for the wait you encountered. We would love the opportunity to make things right—please reach out to our service team so we can address your concerns and ensure a better experience moving forward.

January 14, 2025

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Employee Rating

Went to the Blue Springs in MO after calling. A gentleman came from the 87th st dealership and everyone was so nice and moved quickly. Did not try to upsale which was a plus. Have them the price More

by DANAQ336
Recommend Dealer
Yes
Jan 22, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Danaq336, thank you for sharing your positive experience! We’re thrilled to hear that our team went above and beyond to provide you with excellent service, moving quickly and respecting your budget. It’s great to know we could make your car-buying process smooth and stress-free. Your appreciation means the world to us, and we’re here whenever you need us again. Enjoy your new car!

January 10, 2025

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Employee Rating

Very professional courteous and they get the job done. They treat customers like family making them feel accepted and welcomed. More

by pearlbraboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaron

Jan 14, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Pearlbraboy, we're glad you had such a wonderful experience with us! Thank you for your kind words! We’re delighted to hear that you felt welcomed and appreciated during your visit. At Jeremy Franklin Automotive, we strive to treat every customer like family, ensuring a professional and friendly experience every step of the way. Your satisfaction is our top priority, and it means the world to us that you took the time to share your experience. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

January 03, 2025

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Yes my experience was wonderful I load off my mind my last car Cadillac Escalade motor failed on me I was in straight came in no money down rode off with a nice car amazing car thank you very much the se More

by calvinjones4343
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry

Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Calvinjones4343, we are glad we could help! Thank you for sharing your experience with us! We’re so glad we could help ease your worries and get you into an amazing car with no money down. It’s our goal to provide excellent service and make the car-buying process as smooth and stress-free as possible. Enjoy your new ride, and thank you for choosing Jeremy Franklin Automotive. If you ever need anything, we’re here for you!

January 02, 2025

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Took care of everything I needed. The service advisor was helpful and technicians got me in and out. Got new back brakes put on and fix the issue. Always a good time at Jermey Frankli More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Espinosa

Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, thank you for sharing your positive experience! Thank you for your fantastic review! We're so glad we could take care of everything you needed and get you back on the road quickly with your new back brakes. It’s great to hear that our service advisor and technicians provided a smooth and efficient experience. We truly appreciate your trust in Jeremy Franklin Automotive and are always here to help. Looking forward to seeing you next time—thank you for being part of our family!

January 02, 2025

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Employee Rating

Great Dealership with friendly and knowledgeable employees. My recent visit to have my Outlander serviced was quick and effortless on my part, was a good experience. More

by larrystorer1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2025

Jeremy Franklin Mitsubishi of Kansas City responded

Larrystorer1551, thank you so much for the positive review! We're thrilled to hear that your recent service visit for your Outlander was quick and effortless. Providing friendly, knowledgeable service and ensuring a hassle-free experience is what we strive for every day. We appreciate your trust in Jeremy Franklin Automotive and look forward to assisting you again in the future. Safe travels, and thank you for being part of our family!

December 23, 2024

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I had a fantastic experience at Jeremy Franklin Mitsubishi. Brandon was extremely professional, polite and quick to respond to my questions and concerns. Chris went out of his way to answer all m More

by rebeccablack1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Fry

Dec 24, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Rebeccablack1013, we're glad you had such a wonderful experience with us! We're thrilled to hear that Brandon and Chris were able to assist you so well throughout your car-buying journey. It's great to know that you felt comfortable with the deal and are loving your new Mirage! We truly appreciate your recommendation and look forward to serving you again in the future. Enjoy your new ride! Thank you again for leaving us this response!

December 21, 2024

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Employee Rating

Did an oil change but didn’t top off or check other fluids. Windshield fluid was empty after leaving shop. Performed warranty work on rear break as it was giving bad grinding sound and it’s still makin More

by hedgesarmy01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 24, 2024

Jeremy Franklin Mitsubishi of Kansas City responded

Hedgesarmy01, we regret to hear that you had this experience with us. Thank you for bringing this to our attention, and we apologize for the inconvenience you've experienced. We take customer feedback seriously, and we're sorry that the oil change and brake service didn't meet your expectations. We would love the opportunity to address the windshield fluid issue and ensure the grinding sound is fully resolved. Please contact us at your earliest convenience so we can make things right and take care of any remaining concerns. Your satisfaction is our top priority, and we appreciate your understanding.

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