Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 33

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
421 Reviews
4.9

421 Reviews

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421 Reviews of Braelynn Merrell

August 08, 2023

Dealership Rating
Employee Rating

for a recall on my Hyundai. ... Took two + weeks to get in, waited for 1.75hrs and they come out and tell me that they don't have the part.. All employees were friendly, but I More

by HCHRIST7
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! My name is Gina and I am the Customer Care Manager. Please feel free to reach out to me to discuss your experience at 315-404-8440. Customer satisfaction is our top priority.

August 05, 2023

Dealership Rating
Employee Rating

My appointment went extremely well. I was treated like a queen and my car was treated very well as well. Everyone treats us very well with courtesy and kindness and respect. I have n More

by praisesfrommjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. We are so happy to hear that you were treated like a queen!!! #makeyourmovetomastrovito

August 03, 2023

Dealership Rating
Employee Rating

Technician did not diagnose the problem correctly the virtual visit resulting in hundreds of dollars spent needlessly. Car was brought back second time. More

by Driverjoe2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Kiser

August 02, 2023

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Great to do business with! Prompt, direct and welcoming. I’d recommend their dealership to anyone looking for a fair deal. More

by alexal
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. Thank you for the recommendation! #makeyourmovetomastrovito

July 27, 2023

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Employee Rating

employees were very friendly polite answered all of my questions all services completed as requested More

by GBESSIE12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

July 24, 2023

Dealership Rating
Employee Rating

Excellent service, very nice people . Quick service. Nice waiting area. Has all amenities, TV and wifi More

by peteluve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Jul 24, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

July 24, 2023

Dealership Rating
Employee Rating

Brought my wife car in for a recall took care of it in a timely manner More

by Ronald_siderine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

July 23, 2023

Dealership Rating
Employee Rating

They always take very good care of my car and the staff is always friendly and helpful More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

July 19, 2023

Dealership Rating
Employee Rating

I was happy with the servicing of my vehicle, it was quick, easy and done right. More

by groahjn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

July 15, 2023

Dealership Rating
Employee Rating

I am pleased with the dealership, the service and especially the people but making me fill out a survey completely and leaving no blank spaces is annoying so this is my last attempt to do it. Pleas More

by chuckdominick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

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