Braelynn Merrell
Braelynn Merrell at Mastrovito Hyundai

Braelynn Merrell | Page 32

Service Adviser

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

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4.9
418 Reviews
4.9

418 Reviews

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418 Reviews of Braelynn Merrell

August 18, 2023

Dealership Rating
Employee Rating

Great service, quick and professional! Informative! Thanks for the amazing customer service! Neat and clean. More

by jclarey14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

August 15, 2023

Dealership Rating
Employee Rating

I was welcomed and escorted to the waiting room. Everything in the waiting room was clean and comfortable. More

by cgaylord911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown , Zach

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support..#makeyourmovetomastrovito

August 15, 2023

Dealership Rating
Employee Rating

It didn't take as long as they said it would. Very pleasant people and very friendly More

by Shortcake13318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support.#makeyourmovetomastrovito

August 11, 2023

Dealership Rating
Employee Rating

Much better dealership experience than our previous Hyundai shop. Staff was pleasant , courteous and efficient. Large, clean customer friendly waiting room. Thanks! More

by dfduheme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

August 11, 2023

Dealership Rating
Employee Rating

Every time I have my electric car serviced the staff is professional and super nice. The waiting room is spacious along with clean. More

by Sophia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

August 11, 2023

Dealership Rating
Employee Rating

Very happy with our service. . We love this dealer ship . We have love it so much we bought a car.. Very excited More

by JKOSUDA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith, Gina Mastrovito-Smith, Aldin Mekic, Luke Kiser, Ali Brown , Dominic Altamura, Shawn Zawatski, Service Department Manager 5Stars

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

August 10, 2023

Dealership Rating
Employee Rating

They are always accommodating and I can usually get an appointment quickly and that fits my schedule. More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

August 08, 2023

Dealership Rating
Employee Rating

for a recall on my Hyundai. ... Took two + weeks to get in, waited for 1.75hrs and they come out and tell me that they don't have the part.. All employees were friendly, but I More

by HCHRIST7
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! My name is Gina and I am the Customer Care Manager. Please feel free to reach out to me to discuss your experience at 315-404-8440. Customer satisfaction is our top priority.

August 05, 2023

Dealership Rating
Employee Rating

My appointment went extremely well. I was treated like a queen and my car was treated very well as well. Everyone treats us very well with courtesy and kindness and respect. I have n More

by praisesfrommjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Ali Brown

Aug 22, 2023

Mastrovito Hyundai responded

Hello! We are so happy to hear that you had an enjoyable experience at Mastrovito Hyundai. We appreciate your business and support. We are so happy to hear that you were treated like a queen!!! #makeyourmovetomastrovito

August 03, 2023

Dealership Rating
Employee Rating

Technician did not diagnose the problem correctly the virtual visit resulting in hundreds of dollars spent needlessly. Car was brought back second time. More

by Driverjoe2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Luke Kiser

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