Bobby Miller
Bobby Miller at Big Star Cadillac
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Bobby Miller

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
374 Reviews
4.9

374 Reviews

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374 Reviews of Bobby Miller

April 28, 2025

Dealership Rating
Employee Rating

Excellent customer service ! Everyone was super! Bobby is number 1! He is very efficient! Johnny on the spot! We love doing business with you! More

by Srobertson2126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: LeAnna Kerr, Albert Ramirez

Apr 29, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 27, 2025

Dealership Rating
Employee Rating

Bobby was great with assisting us he gave us a lot of information and he was very attentive and kind More

by ERICA_GARROS
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Apr 28, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 27, 2025

Dealership Rating
Employee Rating

I recently took my 2015 Chevrolet Impala V6 in to have the spark plugs replaced. I wanted the work done by a certified GM mechanic and my experience over the past two years with Big Star Cadillac has been More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 24, 2025

Dealership Rating
Employee Rating

Whenever I'm getting my car repaired I can never get a loaner car to used. More

by pastordurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Big Star Cadillac responded

Thank you for your review and your business. We are sorry to hear that you feel that you did not receive a 5-Star experience with us. We understand your frustration when you need a loaner car during service and find that none are available. We do maintain a robust fleet of loaner vehicles to help minimize disruption for our customers. However, due to high demand, availability can sometimes be limited. We'd be happy to discuss our loaner program in more detail with you, including its guidelines and how we manage loaner vehicle assignments. Please feel free to contact us directly at 281.819.4730, and we can review this information with you or answer any other questions you may have. Vennie Trevino, Service Director.

April 18, 2025

Dealership Rating
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It is a very convenient location. The phones are answered quickly. The waiting room is comfortable. More

by maryleehearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark

Apr 22, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 16, 2025

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Employee Rating

Fast, friendly service In and out within an hour. Adheres to appointment time Polite personnel More

by Rosa Gargacrosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

April 15, 2025

Dealership Rating
Employee Rating

The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with More

by ZENOFAMILY713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

April 14, 2025

Dealership Rating
Employee Rating

Bobby was very helpful in figuring out what the problem was and assisting. Even assisted me in finding me a loaner car. More

by Ervis Hill
Recommend Dealer
Yes
Apr 15, 2025

Big Star Cadillac responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

April 12, 2025

Dealership Rating
Employee Rating

I have purchase over 10 new Cadillacs & would purchase more. But I treated like a peasant on the side of the road. More

by Crohden
Recommend Dealer
No

Other Employees Tagged: Bobby Miller

Apr 14, 2025

Big Star Cadillac responded

We offer our sincerest apologies and extend our deep gratitude for your continued business. We would appreciate the opportunity to learn more about your most recent experience. Please contact me directly at dwood@bigstarcadillac.com. Daniel Wood, Service Manager.

April 06, 2025

Dealership Rating
Employee Rating

Always a pleasure. Bobby has been supporting for any and all services we have ever needed. I will always buy my vehicles there bc of his work. Excellent More

by LPERK11
Recommend Dealer
Yes

Other Employees Tagged: Bobby Miller

Apr 07, 2025

Big Star Cadillac responded

Thank you for your business and your review! All of us at Big Star are truly humbled by your kind words.

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