Bobby Miller
Bobby Miller at Big Star Cadillac
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Bobby Miller

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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4.9
349 Reviews
4.9

349 Reviews

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349 Reviews of Bobby Miller

February 06, 2025

Dealership Rating
Employee Rating

Pleasant staff who provided support and a timeline for the cars inspection which was completed on time, clean waiting area & restrooms More

by Szr2013
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lee Velazquez

Feb 07, 2025

Big Star Cadillac responded

Thank you for your review and your business. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Vennie Trevino, Service Director, vtrevinojr@bigstarcadillac.com

February 05, 2025

Dealership Rating
Employee Rating

My service advisor, Bobby Miller is always available and responsive to my needs. His customer service skills are outstanding and one of my reasons for purchasing a new vehicle from Big Star Cadillac. More

by kay.delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

February 03, 2025

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Great customer service keep up the great service. . Parts islways great as well..thank you More

by MISSYWOODS377
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Tim in parts

Feb 04, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 31, 2025

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Bobby is a great service advisor! He is always kind and is pleasant to work with. More

by Anita
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ainsley Roark, Albert Ramirez

Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

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Perfect location with excellence in both sales and service! I’ve been a loyal customer for over 4 years and the the service department exceeds my expectations on every visit. More

by Lifenet
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

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Employee Rating

Service was great and the car looked nice . It was clean inside and the whole experience is always so smooth More

by darlenehemmi
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

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My 4th car from the dealership because of my salesperson, Lisa Velasco and service advisor, Bobby Miller. More

by kay.delgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Lisa Velasco

Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review and your loyalty! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 31, 2025

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Employee Rating

Courteous, professional informative and attentive. I am sorry but I am not that long winded More

by RJLOVE2731
Service Price Transparency
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Recommend Dealer
Yes
Jan 31, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

January 30, 2025

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Employee Rating

Bobby always provides great costumer service and explains service being provided. The new facility is very clean and has plenty of space. More

by rAndre713
Service Price Transparency
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Recommend Dealer
Yes
Jan 30, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

January 27, 2025

Dealership Rating
Employee Rating

Bobby always provides Awesome service, Bryan goes above and beyond with concierge service was exceptional and Lori treats you with the most respect and kindness. More

by Deanna.swmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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