Bobby McQuillen
Bobby McQuillen at Klaben Ford Lincoln
Refer Me

Bobby McQuillen

Sales and Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
10 Reviews

Dealership Experience

6 mos

Industry Experience

6 mos

Languages Spoken

English English

5.0

10 Reviews

Write a Review

10 Reviews of Bobby McQuillen

November 20, 2024

Dealership Rating
Employee Rating

We had a great experience purchasing our car through Klaben Ford Lincoln. Bobby was incredibly helpful and went out of his way to make everything smooth and easy for us. I would definitely recommend goi More

by DRBRN
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 18, 2024

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I’ve bought 3 cars all from dealerships, and never had a good experience. Bobby, Chris and Gary completely changed my car buying experience. They gave me a great deal on a brand new Lincoln and did it in re More

by shawn schafer
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk, Gary Iuliano

November 01, 2024

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Employee Rating

Got a new Maverick, Worked with Tim Sterling and had the best to work with from start to finish More

by ECHAPMAN0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Jennifer Bowen

October 29, 2024

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Employee Rating

Bobby quickly and efficiently assisted me with what I was looking for and followed through. More

by j.trailwolf
Sales Price Transparency
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Recommend Dealer
Yes

October 20, 2024

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I purchased a used truck two weeks ago and had a problem with one of the tires. My salesman Bobby was very helpful and fixed the problem the same day. Yes I would recommend Klaben Ford to family and friend More

by billm9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Klaben, Justin Fisher

September 27, 2024

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Bobby and Gregg did an amazing job and gave me an awesome experience. The were well informed and helpful with helping me make the right decision. I’ll only be buying cars from them from now on. More

by Ross Wolford
Recommend Dealer
Yes

Other Employees Tagged: Gragg Adkins

September 27, 2024

Dealership Rating
Employee Rating

I was in a very unfortunate situation due to a previous dealer and Scott and Christine helped me get out without too much of a hit on my credit and got me into a car I absolutely love. 10/10 recommend Klab More

by priest.tierani2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 14, 2024

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Bobby and Gary were really knowable-able and helped me get into my dream truck! Truly recommend klaben!!!!!! More

by grsav
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gary Iuliano

August 10, 2024

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Excellent services and very helpful Bobby. He is knowledgeable and very polite. I prefer to get a best talk with Bobby More

by Macwan1665
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling

Aug 10, 2024

Klaben Ford Lincoln responded

Thank you for taking the time out of your day to provide us with your honest feedback. It means a lot to us and helps us in knowing how we are doing as a team in making each customer experience a positive one. We reflect on your insight to then use internally for coaching, counselling, and celebrating as we continue working hard to improve the level of service we deliver to our customers. After reading your comments, it was clear that Bobby did a great job, however we left you feeling we could have done more. Based on your review marks, we failed to deliver a transparent and timely sales process. I want to apologize for failing to do so. No excuses. Might I have a couple more minutes of your time to gain additional insight and personally apologize? My intention, as stated previously, is to learn from our mistakes and coach the team going forwards so that we may provide all future customers with a perfect 5-star experience. My direct contact information is below. Thank you again for your feedback and I look forward to speaking with you soon. David Klaben – 330-673-3139 ext. 309 – dklaben@klaben.com

July 13, 2024

Dealership Rating
Employee Rating

This Dealership went above and beyond to make sure I got what I wanted and for the price I was asking ...They gave me many different options on the type of vehicle I was looking for. I will definitely be ba More

by Terrarae01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Louis Polos, Kyle Crowe , Revawn Wilson

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