Bobby Eskey | Page 8

Service visit I have always been very satisfied with the care and service that Columbia for provides. I've been a customer for over 20 years and recommend this deal I have always been very satisfied with the care and service that Columbia for provides. I've been a customer for over 20 years and recommend this dealership whenever possible. The only complaint I have this visit is, I was waiting for my car and it took longer than usual because there were a couple of recalls. No problem there! However in sitting in the waiting area, the television was on and the music was extremely loud. There was so,e breaking news that was important and it couldn't be heard. My suggestion: turn the music down in that area - too much competition! Just know that you are the best! More

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30,000 check-up As always this was a fine experience, everyone very accomodating and professional, even gave me a car wash upon request. Also really liked the cafe. As always this was a fine experience, everyone very accomodating and professional, even gave me a car wash upon request. Also really liked the cafe. More

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Love my new car! The sales department is great! Especially Tony Mauro!! Great experience from start to finish! This our second car with Columbia Ford and Tony Mauro! L The sales department is great! Especially Tony Mauro!! Great experience from start to finish! This our second car with Columbia Ford and Tony Mauro! Loved my Edge. Now I love my new Escape! More

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Great! Great service, on time ,with many reminders by email and the dealership is beautiful. Lots to do while waiting for your car.Would recommend to others Great service, on time ,with many reminders by email and the dealership is beautiful. Lots to do while waiting for your car.Would recommend to others More

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25,000 Mile Service Once again Bobby from the service department made it easy to cruise on in and out for my routine maintenance service. Paul was my mechanic and it was Once again Bobby from the service department made it easy to cruise on in and out for my routine maintenance service. Paul was my mechanic and it was a nice touch seeing a thank you on the oil change sticker from him. More

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2005 Dodge Grand Caravan We brought our 2015 Dodge Grand Caravan for a radiator repair and a couple of weeks later had an overheating issue. We dropped it off without an appo We brought our 2015 Dodge Grand Caravan for a radiator repair and a couple of weeks later had an overheating issue. We dropped it off without an appointment on Saturday and got it back on Wednesday. I'm not sure how long it should have taken, but thankfully it ended up only being a bad cap and an air bubble. I understand that it needed to sit overnight to verify the bubble, so maybe the time it took was okay. There was no charge which always makes me happy. I really like the service team, they are always pleasant and I see how they try to keep the customers happy. More

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Excellent service This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up This was my first visit to Columbia Kia. My Sorento was due for its first oil change/service and I was dreading bringing it in, fearing the usual "up-sell" techniques of most dealerships and service centers as well as inflated prices. I was pleasantly surprised to find such friendly, honest and helpful service in such a wonderful service center. Bobby greeted me right away, listened to everything I had to say and made me feel comfortable and welcome. And when I checked out there was no attempt to sell me anything extra, or scare me into buying more service than I needed. And I felt the prices were reasonable, and Bobby even noted that there are often coupons available online for my next visit. The dealership/service center is the nicest one I've ever encountered with all their amenities! A cafe! Clean, gorgeous bathrooms! A koi pond and play area! Next time I won't need to arrange for a babysitter when I bring my car in! Comfortable, lovely waiting area. Dare I say I'm actually looking forward to my next service appointment? I wouldn't go anywhere else. I wish I had leased my Kia there instead of the awful dealership that I did. Can't say enough good things about Columbia Ford Kia. Highly recommend! More

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Paint job Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. Great job by the service team.. looks like there was never a dent in the bed of the truck. The painter Eddie also did an outstanding job.. More

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Service and repairs Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the Brought my car in for service/maintenance and a factory recall. All work was finished in a timely matter. During work performed it was discovered the rear shocks where leaking, still safe but would need replacement soon along with a leaking valve cover gasket. This was discussed over the phone when found and again when picking up the car. All my questions where answered concerning these two items and will be repaired at a later date. Again all around good experience. More

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Always better than expected! Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car al Oil Change, Full Fluid Check, Tire Rotation, 70k Mile Maintenance, Even Spark Plugs, good price and done in half the time they expected. Got my car all set and still made it to work for a reasonable time! Love these guys- always impressive. More

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