276 Reviews
Write a Review276 Reviews of Bob Knott
August 23, 2019
Volvo software update Was experiencing some transmission issues. Scheduled time to get software updated. Staff was very friendly and helpful. Service didn't take that lo Was experiencing some transmission issues. Scheduled time to get software updated. Staff was very friendly and helpful. Service didn't take that long and cost was very reasonable. Issues seem to be fully resolved so I am very satisfied. More
August 22, 2019
Very good. It went well and I was given good service. The staff at this dealership is very courteous and friendly. I have been going there for over seven years n It went well and I was given good service. The staff at this dealership is very courteous and friendly. I have been going there for over seven years now. More
Other Employees Tagged: Patricia Sommerville , Deena Simmons
August 22, 2019
Excellent service and technicians. Bob Knott was my service tech and explained all cost and repairs in detail. He is excellent and a pleasure to deal with. Service te and technicians. Bob Knott was my service tech and explained all cost and repairs in detail. He is excellent and a pleasure to deal with. Service tech did an excellent job and was very neat. Restored all settings. Car was washed and interior was spotless. Prestige Volvo is a 5 star dealer More
Other Employees Tagged: Patricia Sommerville
August 18, 2019
Service visit Great experience. Work done in excellent time and quality. Bob Knott is always clear friendly and straight up. Service team is top notch. My 3rd S60 f Great experience. Work done in excellent time and quality. Bob Knott is always clear friendly and straight up. Service team is top notch. My 3rd S60 from this dealership and they have been great. More
August 17, 2019
Great service Deena, my service rep, did an awesome job understanding and taking care of all what my car needed. She is very professional and very caring and I coul Deena, my service rep, did an awesome job understanding and taking care of all what my car needed. She is very professional and very caring and I couldn't ask for any better way of treatment. I had prior experiences with BMW, Lexus and Infiniti and no one is even close to the great standards of Prestige Volvo. Thanks again Deena and keep up the outstanding standards! More
Other Employees Tagged: Ron Landstrom , Deena Simmons, Anna, service Dept.
August 13, 2019
Excellent service always! I have been a customer at Prestige Volvo for many years. I love their cars but what keeps me loyal is the quality of their service and how they care f I have been a customer at Prestige Volvo for many years. I love their cars but what keeps me loyal is the quality of their service and how they care for their patrons. I’ve never been happier with a car dealership and I recommend Prestige with no hesitation and great enthusiasm! More
Other Employees Tagged: Matthew Haiken, Jay Rosen, Patricia Sommerville
August 02, 2019
Exceptional team and outstanding customer service! We've been customers of the dealership for many years--- the quality service and focus on putting the "customer first" is outstanding! I've got nothi We've been customers of the dealership for many years--- the quality service and focus on putting the "customer first" is outstanding! I've got nothing but wonderful things to say about the care and attention provided by Jay and the full team (Patricia, Bob & Deena), not to mention the convenience and special attention provided by the full Service team and Joe, who's been amazing with drop-offs and pick-ups when our cars have needed to come in for service. Very pleased overall and highly recommend this team! More
Other Employees Tagged: Jay Rosen, Patricia Sommerville , Todd Garno, Deena Simmons, Joe (shuttle/service-related transportation)
May 09, 2019
Awesome Service Dept A++ I’ve been coming to Volvo Prestige East Hanover route 10 Service Center for my 2005 Volvo XC 90. I’ve been to three other service dealerships and a I’ve been coming to Volvo Prestige East Hanover route 10 Service Center for my 2005 Volvo XC 90. I’ve been to three other service dealerships and all of them does not come to par with this place. Patricia is awesome and she always have a smile and best attitude & customer service! Thank you and will be coming here in the future. My car have 250,000+ mile and this place takes care of it. More
Other Employees Tagged: Patricia Sommerville
April 10, 2019
Friendly, helpful , thorough Great experience at Prestige Volvo in East Hanover New Jersey. They were able to schedule me the day after I called. Had a loner car for me to use all Great experience at Prestige Volvo in East Hanover New Jersey. They were able to schedule me the day after I called. Had a loner car for me to use all day. Provided a thorough maintenance service and also made sure to check a few issues I wanted seen too in addition to checking some minor recall issues that were also taken care. Received my car back washed and cleaned and on the desired requested time. Thank You (Bob - Service Consultant) Great job!! More
April 02, 2019
Exceptional, efficient new vehicle purchase The entire Prestige Volvo team made this new vehicle purchase process efficient. Everyone was very helpful and friendly. Rich took the time to highl The entire Prestige Volvo team made this new vehicle purchase process efficient. Everyone was very helpful and friendly. Rich took the time to highlight the vehicle features during a test drive. Patricia and Jay reminded us of the excellent care we have received servicing our previous vehicles at Prestige Volvo. Chris got the deal finalized quickly. Pat explained all of the delivery process details very clearly. Ryan did an outstanding job explaining the how to use the vehicle's features. Our expectations were far exceeded! Prestige Volvo is outstanding vehicles backed by exceptional sales and service. It is a great place to do business. Thank you Team Prestige Volvo. More
Other Employees Tagged: Pat Masone, Rich Curto, Jay Rosen, Patricia Sommerville , Chris Mazzeo, Ryan

